AI Engineer

Role - Knowledge Engineer – AI Engineer

Location - Norwich (Hybrid)

Knowledge Engineer – AI Engineer

Our client that specialises in AI solutions, is looking to recruit a Knowledge Engineer on a permanent basis to work out of their office based in Norwich.

This is a full-time role, working both face-to-face and remotely with clients and partners. Your focus will be to rapidly build explainable and trustworthy AI models by leveraging our client’s technology alongside that of our ecosystem partners.

The role does not require you to have experience in software engineering but will require you to gain an understanding of the clients domain expertise and objectives, and transform that knowledge into AI systems that can deliver decision intelligence at scale. You will be involved in building rapid field demos, proofs of value, pilots and full-scale projects.

Responsibilities will include:

• Capture and interpret business knowledge to develop effective AI models that enable clients to digitise and scale knowledge services.
• Become an expert in, and champion of our client’s platform and continually expand your skill level so that you represent a “black belt” standard within the market.
• Discover and document new types of projects, creating blueprints and ‘excelerators’ that can be used by others.
• Build strong relationships with clients and partners, and proactively work with them to find new opportunities.
• Take an essential role in the sales process by building field demos, PoCs and pilots that demonstrate both the value and speed of working with our client
• Deliver coaching to clients and partners
• Produce coaching and training materials
• Identify requirements for new platform features that will meet clients’ needs, and support the Platform Engineering Team in building them.
• Provide clients and partners with support in line with our service level agreements.

Required skills/experience

This role will suit someone with AI experience or can demonstrate the desire to move into AI. While the role doesn’t require a technical background, some experience or knowledge in some of the following would be advantageous:

• A good understanding of knowledge graphs, ontologies, and semantic technologies.
• Familiarity with large language models (LLMs) and natural language processing (NLP) principles.
• Expertise in business analysis.
• Experience in process modelling, business process management (BPM), digital process management (DPM) and/or process automation.
• Experience in business stakeholder management, and client engagement.
• Experience working with APIs, especially RESTful APIs and JSON.
• Experience working in an agile environment and with multiple stakeholders.
• Ability to coach/support the onboarding of new partners and clients.
• Experience working directly with clients and partners, both in-person and virtually.

Please apply with your CV in the first instance.