IT Infrastructure Support Specialist

IT Infrastructure Support Specialist - Systems & Patch Management Analyst

We're seeking a detail-oriented and proactive Technical Infrastructure Analyst work an initial 3-month contract on our client's site in Suffolk. The candidate must therefore be a commutable distance Suffolk. This role is pivotal in maintaining the integrity, security, and performance of our client's enterprise systems. You'll work closely with experienced Technical Analysts to apply patches, remediate vulnerabilities, and support life cycle management across both Windows and Linux environments.

Key Responsibilities

• Patching & System Maintenance
• Install, configure, and maintain system software including operating systems and utilities.
• Apply security patches and updates in line with organisational policy and vendor guidance.
• Monitor patch compliance and report on remediation progress.
• Vulnerability Management
• Investigate unauthorised access attempts and ensure compliance with relevant legislation.
• Collaborate with security teams to identify, assess, and remediate vulnerabilities.
• Support access control monitoring and incident response activities.
• Lifecycle & Infrastructure Operations
• Assist in the operation and control of IT infrastructure across hardware, software, and networks.
• Participate in change management processes for new or modified services.
• Ensure systems meet regulatory, legal, and professional standards.
• Monitor infrastructure performance and contribute to sustainability and business alignment.

Required Skills & Experience

• Proven experience in enterprise-scale environments supporting both Windows Server and Linux platforms.
• Familiarity with patch management tools (eg, WSUS, SCCM, Ansible).
• Exposure to vulnerability scanning tools (eg, Qualys, Tenable, Rapid7).
• Understanding of ITIL processes and change control.
• Strong troubleshooting and diagnostic skills.
• Ability to work collaboratively under direction while managing tasks independently.

Please apply with your CV in the first instance.