Head of Revenue Operations (CRM architecture )- Events / SaaS

Location: Remote UK/ Europe | Function: Commercial Operations / RevOps

I'm recruiting for a hands‐on, highly technical Head of CRM & Revenue Operations to take full ownership of the systems, data, and infrastructure that power our commercial engine across Marketing and Sales.

This is a pivotal role for a scaling organisation. You will rebuild, optimise, and maintain a HubSpot ecosystem that the business relies on for decision‐making, campaign execution, and revenue growth.

What You’ll Own

• Full ownership of HubSpot as the single source of truth
• CRM architecture, data integrity, deduplication, enrichment, validation
• All integrations (website, event registration, email platforms, third‐party tools)
• Lifecycle stages, lead routing, attribution modelling, pipeline structure
• Revenue dashboards, forecasting, and commercial reporting
• Marketing automation: workflows, sequences, scoring, nurture
• Documentation, process optimisation, and AI‐enabled operations
• Vendor and contractor management with clear quality standards

What You Bring

• Expert‐level HubSpot experience (API integrations, workflows, custom objects, data modelling)
• Proven track record fixing and maintaining CRM data integrity
• Strong understanding of B2B sales and marketing funnels
• Experience managing multi‐system integrations
• Ability to build dashboards, attribution models, and forecasting frameworks
• Proactive problem‐solver with strong prioritisation and operational discipline

What This Role Is Not

• This is not an entry‐level CRM position
• This is not a “set it up once and step away” role ongoing ownership is required
• The role involves hands‐on technical work within HubSpot and related systems
• This is not a role where data issues or integration problems can be passed on you will be accountable for ensuring systems run cleanly and reliably

If you want to own a commercial CRM ecosystem end‐to‐end and build a system that scales, we’d love to hear from you.