Salesforce Delivery Manager
We are looking for a Delivery Manager who will
- Act as a hands-on coach, guiding teams toward consistent success across client management, project management, solution design, and delivery best practice.
- Ensure teams follow company standards, policies, and procedures to deliver high-quality work.
- Maintain delivery goals for on-time, on-budget, and to-spec outputs across the entire project portfolio.
- Manage project budgets and have authority over hiring decisions, performance management, and disciplinary actions.
- Own the client relationship, serving as the primary escalation point for both the delivery team and client stakeholders.
- Partner with the Resource Manager to ensure appropriate capacity planning and staffing.
- Support Sales with scoping, effort estimation, and solution shaping during the pre-sales process.
- Identify, nurture, and build additional opportunities through strong client relationships.
- Collaborate with Account Management to expand and cultivate revenue opportunities
What we're looking for
- 3+ years Salesforce consulting experience, including requirements scoping, solution design, and project estimation.
- Experience in resource management, including staffing, utilisation, and capacity planning.
- Strong background in project management and/or the sale of professional services projects.
- Knowledge of implementation project management methodologies (e.g., Agile, Waterfall, hybrid
- approaches).
- Experience with budget creation, management, and revision.
- Strong process mindset, ability to document, analyse, and recommend process improvements.
- An outgoing, engaging communicator who can build strong relationships at all levels of an organisation.
Benefits
- Remote & flexible working
- 25 days annual leave + Public Holidays
- Volunteer Days
- Off-site Event
- Private Health Insurance
- Pension
- Employee Assistance Programme
- Social Events