Business Change Technical Specialist

Job description: Business Change Technical Specialist

Location: Leeds or London, UK (3 days in office)

SC Cleared: Good to have

Relevant Experience: 15+ Years

Role Purpose

The Business Change Technical Specialist supports the adoption of business and IT change within a division, ensuring operational readiness and enabling timely, cost‐effective delivery of business outcomes.

Key Responsibilities

• Assess change impacts with stakeholders.
• Develop and deliver change strategies and interventions (e.g., training needs analysis, communication plans).
• Produce and support go‐live and readiness plans, including change champion networks.
• Lead on people‐related risks and issues.
• Define, track, and manage readiness and exit criteria.

Minimum Requirements

• Significant experience delivering business change within financial services or regulated environments.
• Experience with PROSCI, Prince2, Agile, Waterfall, and DevOps methodologies.

Essential Skills & Experience

• Strong stakeholder management and ability to overcome resistance.
• Excellent analytical skills to assess operational risk.
• Strategic thinker able to challenge established approaches.
• Experience managing risks, mitigations, and interdependencies.
• Exceptional written and verbal communication skills.

Desirable

• Coaching skills.
• Business change qualifications such as PROSCI.

Why Join Us?

• We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion.
• You’ll join a culture that encourages innovation, collaboration, and continuous growth.
• We celebrate difference and believe diverse perspectives lead to stronger solutions.
• Even if you don’t meet every requirement, we encourage you to apply — great talent comes from a variety of backgrounds.
• Your lived experience, unique strengths, and personal story matter — they help us design better outcomes for the communities we serve.
• We celebrate diversity of experience, knowledge, backgrounds, and perspectives, and believe these differences enable us to create meaningful impact. We are proud to be an equal opportunity employer and are committed to fairness and inclusion for all, regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital or partnership status, sexual orientation, gender identity, pregnancy or related conditions, or any other protected characteristic. If you require any reasonable adjustments or additional support during the recruitment process, please let us know.