Data Analyst
Job summary
Mastercall Healthcare is social enterprise organisation. Our mission is to achieve excellence in the care of our patients, providing a safe and caring high-quality service that is easily accessible. We provide several innovative out of hospital services, that have patients at the forefront of every service we provide.
An opportunity has arisen to appoint a full time Data Analysts to the Data Services department. The primary responsibility of the post holder will be to deliver information analysis and reporting, and to assist in implementing Business Intelligence solutions that support service improvement and management.
The permanent full-time post is based on 37.5 hours per week.
Salary Range: £32,000 to £35,500 per annum depending on experience.
You must have full right to work in the UK as we are unable to offer visa sponsorship or visa extension for this role.
Main duties of the job
The post holder will be a team player and will work in conjunction with the Data Engineering & Analytics Manager in creating a data transformation program that includes the automation of reporting processes. The post holder will require a good understanding of analytical and statistical techniques that can be applied to healthcare information.
About us
Mastercall Healthcare has over 29 years experience as an innovative, highly performing, award-winning Social Enterprise organisation.
We are passionate about providing the very best patient care at the very best place for the patient.
Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient centred services.
Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.
Employee benefits include:
Living Wage Employer
NHS Pension Scheme
NHS Fleet
NHS Blue light card/Discount scheme
Flexible working
Career development
Competitive rates of pay
Generous holiday entitlement, long service enhancements and the option to purchase additional l eave
Wellbeing schemes
Job description
Job responsibilities
The Data Analyst will work with Senior Management and Operational staff to develop and deliver a quality information and analysis service, providing them with the full range of business intelligence they require to manage services effectively, and to support future planning and service development.
The Data Analyst will be required to possess in-depth knowledge of mathematics, statistical analysis and modelling techniques acquired through degree (or equivalent) level knowledge and experience.
The Data Analyst will be expected to have a good understanding and knowledge of relational databases, information reporting / dashboarding and sql querying. Ideally this will be based on the Microsoft BI stack, including SQL Server, SQL Server Reporting Services, MS Excel and Power BI.
The Data Analyst will carry out work on data preparation, data quality, data analysis, modelling, forecasting and the creation and presentation of standard, regular and bespoke reports and dashboards for both internal and external customers. The aim will be to address customer / service user requirements, support strategic planning, decision making, performance management, service improvement and service redesign.
The Data Analyst will also work on defined projects and programmes as well as responding to ad hoc requests for information analysis. The role requires the post holder to adopt a proactive and flexible approach and to use initiative in problem solving.
Person Specification
General Qualities
- Excellent interpersonal skills strong oral, written and presentation skills including the ability to communicate complex information to colleagues
- Excellent critical thinking analytical problem-solving skills
Qualifications
- Educated to degree level or equivalent, preferably in a STEM field
- Evidence of relevant training (databases, data analysis etc)
Experience
- Advanced data analysis skills in MS Excel to interrogate, interpret and sent complex data to meet customer needs.
- High level IT literacy including extensive working knowledge of Excel
- Thorough knowledge and understanding of relational databases and information reporting.
- Knowledge of information systems which includes the ability to operate and manipulate data from a database.
- In-depth knowledge of mathematics, statistical analysis and modelling tools and techniques.
- Experience of SQL databases and ability to write SQL queries.
- Development of Data Dashboards using Power BI or equivalent
- Experience of reporting information systems within the NHS/healthcare field
Employer details
Employer name
Mastercall Healthcare
Address
International House
Pepper Road
Stockport
SK7 5BW
Employer's website
http://www.mastercall.org.uk/