UX Writer/Content Designer

About the Role

We're looking for a creative UX Writer/Content Designer to join our dynamic Trust & Safety UX team. If you thrive in a fast-paced environment and excel at turning complex concepts into clear, engaging content, we'd love to hear from you.

You'll play a key role in shaping how our users interact with our products, ensuring that every word supports a seamless, intuitive, and human-centered experience.



What You'll Do

  • Partner with designers, product managers, researchers, and engineers to deliver content that enhances usability and clarity.

  • Write clear, concise, and compelling microcopy, UI text, error messages, and product guidance.

  • Develop and maintain a consistent voice and tone across all user touchpoints.

  • Contribute to user research and usability testing to validate content effectiveness.

  • Help define and evolve our content strategy, guidelines, and best practices.

  • Stay informed about industry trends to bring fresh thinking into our work.



What We're Looking For

  • Proven experience as a UX Writer, Content Designer, or similar role in a product-focused environment.

  • Exceptional writing, editing, and proofreading skills.

  • Strong understanding of user-centered design principles and content accessibility.

  • Comfortable working collaboratively in cross-functional teams.

  • Excellent communication, time management, and organizational skills.

  • A portfolio demonstrating your best UX/content design work (microcopy, flows, style guides, or case studies).



Nice to Have

  • Experience working on Trust & Safety, compliance, or other high-stakes user experiences.

  • Familiarity with design tools (e.g., Figma, Sketch) and content management systems.

  • Knowledge of localization and writing for global audiences.



Why Join Us

  • Be part of a mission-driven team that's shaping safe, inclusive, and seamless experiences for millions of users.

  • Collaborate with talented professionals across UX, product, and engineering.

  • Opportunity to influence and grow a world-class content design practice.

Company
Matchtech Group Plc
Location
Nationwide, United Kingdom
Employment Type
Contract
Posted
Company
Matchtech Group Plc
Location
Nationwide, United Kingdom
Employment Type
Contract
Posted