Senior Account Manager

Senior Account Manager

Location: Manchester

Salary: £35,000–£50,000 (DOE)

Are you an experienced Account Manager ready to make an impact in a fast-growing start-up transforming the events and ticketing industry?

This Account Manager role is working for a unique Manchester based start-up who have completely revolutionised the events and ticketing industry with their incredible SaaS Platform. In their past year have generated over £25million in revenue, and looking to double again this year with your role being integral to the growth...There’s no better time to join a business like this!

The Role:

As a Senior Account Manager, you’ll be the main point of contact for a portfolio of clients worldwide across Sport, Events, and Music, ranging from major organisations to individual users. You’ll understand client needs, provide tailored solutions, identify growth opportunities, and collaborate with internal teams to deliver exceptional service.

Day-to-Day Responsibilities:

• Manage and develop client portfolios, building strong, lasting relationships
• Serve as the main point of contact, providing expert support and guidance
• Identify opportunities to grow client accounts and maximise revenue
• Collaborate with internal teams to deliver seamless service
• Monitor client satisfaction and proactively resolve any issues
• Provide regular reporting and updates to clients and stakeholders

About You:

• Experience in account management, client services, or similar roles
• Strong communication, relationship-building, and problem-solving skills
• Highly organised, able to manage multiple clients simultaneously
• Bilingual skills highly desirable to support international clients
• Proactive, solution-focused, and comfortable in a fast-paced, evolving environment

What’s on Offer:

• Salary £35,000–£50,000 (DOE)
• 25 days annual leave + bank holidays
• Flexible working: primarily in Manchester offices
• Quarterly bonuses
• Free tickets to major gigs and high-profile sporting events

This is a rare opportunity in the North West to join a start-up making a real impact on its industry. Your role will be central to growth and something you can truly be proud of.

Interviews are being scheduled next week – apply now to find out more!