Senior BDM / Account Manager - UCaaS Senior BDM / Account Manager - UCaaS

Secure new clients, generate sales to achieve required targets and manage customer accounts.

Core Responsibilities:

To always maintain a high level of customer service and business integrity.

To always be presentable both in appearance and manner.

To promote the business and look for additional sales opportunities.

Constant and ongoing awareness of industry products, technology and direction.

Excellent timekeeping, time management and attendance.

Excellent written and verbal communications.

Continual progression of your skill level within your chosen products, you should adopt a self progression mentality.

Online self study within both business and personal time.

Specific Role Responsibilities:

Proactively winning new business and acquiring new customers

Producing proposals and reports

Owning and being accountable for achieving Gross Profit targets and associated KPI's

Identifying specific needs and opportunities and recommending products, services and solutions to address those requirements.

Exert influence to develop revenue and scope of services and associated adoption

Identifying and developing new business opportunities within the marketplace, including sector opportunities and collaboration / partnering opportunities

Effective planning and reviewing of significant projects and management of change initiatives

Communicating, negotiating and influencing within a complex and challenging environment

Resolves conflict and encourages co-operation within and across teams and groups

Highlighting problems, opportunities and areas of concern which would create risk within a customer relationship / experience or hinder development opportunities.

Liaising with internal resource and third parties managing communications and coordinating efforts in support of successful bids and client development strategies

Ensuring that we are meeting & exceeding customer and prospect expectations

Proactively address issues in a timely professional manner. Solve problems. Escalate the issues or problems to the Sales Manager / CEO when appropriate

Follows through on all commitments in a timely manner

Communicate workload issues as needed

Maintain knowledge through training as required

Promote positive image of company and offerings to customers and the market as a whole

Mayflower is acting as an Employment Agency in relation to this vacancy.