Receptionist/Admin
Job summary
Key Responsibilities:
- Welcoming and assisting patients
- Answering and directing phone calls professionally
- Managing patient queries both in person and over the phone
- Supporting day-to-day administrative and reception tasks
Main duties of the job
What Were Looking For:
- Someone friendly, reliable, and hands-on
- Excellent communication and organisational skills
- Previous experience in a receptionist or customer-facing role preferred
- Ability to work well under pressure in a busy environment.
- Ability to speak Welsh would be advantageous.
About us
We are a friendly patient centred GP practice serving our local community we are committed to delivering high quality compassionate healthcare and pride ourselves on providing continuity of care to our patients ,a multidisciplinary team includes GPS Practise nurses, dispensary colleagues ,reception and administrative teams who work collaboratively to provide safe efficient and responsive services we value teamwork respect and open communication ensuring every member of staff feels supported and valued.
Job description
Job responsibilities
What Were Looking For:
- Someone friendly, reliable, and hands-on
- Excellent communication and organisational skills
- Previous experience in a receptionist or customer-facing role preferred
- Ability to work well under pressure in a busy environment.
- Ability to speak Welsh would be advantageous.
This is position, ideal for someone who enjoys working as part of a team and providing excellent service.
Person Specification
Qualifications
- 1.Excellent communication in interpersonal skills.
- 2.Previous experience in customer service , reception or administrative role.
- 3.Good IT skills with experience Microsoft office
- 4.Ability to work effectively as part of a team and independently.
- 5.Excellent organisational and time management skills.
- 6.Ability to prioritise workload and work under pressure in a bust environment.
- 7.Processional, reliable and punctual.
- 8.Understanding the importance of confidentiality and GDPR.
- 9.Flexible approach to work and willingness to support colleagues when required.
- Previous experience working in a GP practice.
- Experience using EMIS web or other clinical setting.
- knowledge of NHS primary care services.
- Experience of booking an patient administration .
- Welsh speaker desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name
Meddygfa Rhydbach
Address
Botwnnog
Pwllheli
Gwynedd
LL53 8RE
United Kingdom
Employer's website
https://www.meddygfarhydbach.wales.nhs.uk/