Technical Delivery Manager

Technical Delivery Manager // Up to £75k + Package // 1 Day Per Month in London // Global Business

Summary

My client is a global facilities management company providing services like cleaning, security, catering, and waste management across various industries. Emphasizing sustainability and innovation, they offer tailored solutions for clients worldwide, ensuring safe and efficient environments while minimising environmental impact. My client seeks a highly motivated professional with a strong infrastructure engineering and project delivery background. The ideal candidate will possess extensive experience in data centers, networks, and servers, complemented by solid project management skills. This role requires an individual who can seamlessly integrate both technical expertise and project management capabilities to ensure successful project execution.

The Technical Delivery Manager must have a deep understanding of project management, with a solid technical background and understanding or hands-on experience in infrastructure and cloud technologies. The Technical Delivery Manager must also possess excellent organisational skills including attention to detail and multi-tasking skills, along with excellent written and verbal communication skills.

Key Responsibilities:

• Managing the effective delivery of Technology and Cloud infrastructure, ensuring that all built services align with the strategy for Technology and Operations and meet the agreed acceptance criteria.
• Accurately quoting and detailed forecasting of the true costs of the deliverables, both in terms of initial Capex, and ongoing Opex, including licensing, lifecycle, and 3rd party costs, ensuring that effective cross-charging is implemented and validated.
• Translating technical designs into appropriate work packages and effectively managing the delivery of those work packages.
• Ensuring new and amended services are accepted into BAU support via the agreed Service Transition processes.
• Managing technical risk across complex multi-programme delivery to enable timeframes to be met and ensuring technical teams work collaboratively to plan and mitigate the risk of conflicts with data, technology or environments.
• Tracking progress of deliverables and reporting defined metrics to the Group Technology Director within agreed timescales, investments and requirements.
• Tracking and reporting on infrastructure delivered, amended or decommissioned.
• Forecasting the anticipated technical support requirement variants related to infrastructure delivery changes.
• Escalating any constraints or issues, with associated recommendations to the Group Technology Director for guidance.
• Ensuring that all IT infrastructure meet established security and data privacy standards, in collaboration with the CISO.