Training Specialist - Housing Management System (Contract)
Training Specialist - Housing Management System (Contract)
Location: London (hybrid/onsite as required)
Duration: 6 months
Working Pattern: Part time - 2-3 days only per week.
Mostly on site in East London.
About the Role
We are working with a housing association that is implementing a new Housing Management Platform and are seeking an experienced Training & UAT Specialist to support the successful rollout of the system.
Key Responsibilities
- Create and deliver a training programme for a new housing management system (Rubixx)
- Create clear, engaging training materials (guides, walkthroughs, session content, etc.) and deliver them to stakeholders in a combination of classroom, workshop and virtual training sessions.
- Work closely with stakeholders to understand system functionality and user needs
- Support and participate in User Acceptance Testing (UAT), including test scenario development and feedback capture
- Evangelise the system to stakeholders to ensure that the new system to used properly
Key Experiences
- Experience delivering training across multiple functions and user groups
- Experience with housing management systems such as Rubixx, Civica, NEC, MIS or Aareon
- Hands-on experience supporting or participating in UAT
- A structured, pragmatic approach with strong stakeholder engagement skills