Application Support Specialist - Legal Technology

Application Support Specialist - Legal Technology

12month FTC

Salary: Up to £55,000 per annum

Location: Hybrid - Primarily remote with occasional London office visits

Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E?

We're working with a leading UK law firm who are looking for an Application Support Specialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications.

You'll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements.

This role would suit someone who enjoys getting stuck into both BAU support and hands-on configuration or workflow projects, and who has the confidence to engage directly with stakeholders across the business.

What you'll be doing:

• Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.)
• Managing incidents, troubleshooting issues, and liaising with vendors where required
• Assisting with configuration, workflow changes, and enhancement projects
• Supporting system integrations and data feeds (e.g. Intapp Integration Builder)
• Running SQL queries and supporting data reporting (Power BI experience a bonus)
• Working closely with the Product Owner to gather requirements and test improvements

What we're looking for:

• Experience supporting or configuring Intapp or similar legal technology systems
• Strong SQL skills for data queries and troubleshooting
• Confident communicator who can engage with both technical and non-technical teams
• Knowledge of Power BI, workflow configuration, or system integrations would be ideal
• Self-starter who enjoys variety and working autonomously in a remote-first setup

The perks:

• Hybrid working (mostly remote - with occasional London office meetings)
• Collaborative, people-focused culture
• Exposure to exciting projects including cloud migration and system enhancements