DevOps Engineer- PERMANENT

DevOps Engineer

Mercator Digital is looking for a DevOps Engineer to be part of our growing consultancy.

About us
Mercator Digital is an award-winning digital consultancy, ranked at number four among the Best Medium Sized Workplaces in the UK and recognised as one of Europe's top 100 Best Workplaces. We're also celebrated for our commitment to employee wellbeing, professional development, diversity and excellence in tech.

Leveraging nearly 20 years' experience, Mercator Digital designs, builds, and delivers innovative digital services for clients across the public and private sectors worldwide. With a global presence spanning the UK, US, France, and Singapore, the Mercator team comprises over 400 specialists.

We provide an environment where talented professionals can grow, collaborate, and deliver innovative solutions that make digital services more innovative, effective, and accessible for all.

Team Mercator
This is an exciting time to join Mercator Digital. We're growing fast - opening new offices, expanding our teams, and creating new opportunities for development. We're proud of our culture - one that's lively, inclusive, and forward-thinking. As we grow, preserving our culture remains a priority. That's why we have an annual survey for feedback, an open-door policy for communication, plenty of social events to foster connections, and a benefits package to show our appreciation.

Our brand values are at the core of who we are, and each Mercator team member lives these values as brand ambassadors:

• We don't stand still
  We're always evolving, making bold choices, and seeking improvement.
• We keep it real
  We're straightforward, open, and honest in everything we do.
• We take care
  We support each other, our work, our clients, and partners.
• It's a joint effort
  We work together, trust each other, and build strength in unity.
• We own our actions
  We empower accountability for our words, actions, and results.
• We bring out the best
  We share knowledge and enthusiasm, helping everyone reach their fullest potential.

What we're looking for

We are looking for an experienced and motivated DevOps Engineer to join our dynamic team. In this crucial role you will design, automate, and optimise cloud infrastructures for our clients. The successful candidate will have strong hands-on experience with AWS, Terraform, Docker, Kubernetes, Linux, and Python Scripting to support modern CI/CD and deployment practices across our environments.

As DevOps Engineer in Mercator you will:

• Report to the Head of Development, providing key operational information about projects.
• Help nurture our thriving tech community, working closely with our Community Manager.
• Evangelise DevOps and promote best practice across all our technical teams.
• Participate in the wider technical communities of service (inside and outside of Mercator), building relationships, sharing agile best practice and knowledge.
• Build resilience and responsiveness in the organisation by being open and honest about risks and challenges and the actions required to address unexpected developments.
• Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of digital services.
• Assist the Senior Leadership Team with bids and tenders.

Within our clients you will:

• Work with the client team to create and deliver outstanding digital services that meet well-defined user needs.
• Work with the Product Manager to develop the overall technical construct of the product being developed.
• Use agile methodologies and handle near-term and long-term priorities, work with your Agile Delivery Manager/Scrum Master to maximise visibility of those plans and enable your team to release frequent service improvements that deliver real value for users.
• Direct the development of user-driven prototypes to test potential new features with users to explore potential improvements to existing products.
• Prioritise and maintain the product backlog, collaborating with Business Analysts and Developers to create and refine user stories that deliver service improvements for users.
• Ensure that you maximise take-up of your digital service, identifying and meeting assisted digital requirements.

Essential Skills & Experience

• Strong experience with AWS cloud services (EC2, ECS/EKS, S3, IAM, RDS, CloudWatch).
• Proven knowledge of Terraform for infrastructure provisioning.
• Proficiency with Linux system administration.
• Hands-on experience with Docker and Kubernetes in production.
• Python Scripting for automation and DevOps tooling.
• Understanding of CI/CD workflows and version control systems (eg, GitHub, GitLab).

Nice to Haves

• Exposure to Microsoft Azure or multi-cloud environments.
• Experience with monitoring and observability tools such as Prometheus, Grafana, or ELK Stack.
• Familiarity with Ansible or other configuration management tools.
• Knowledge of security best practices in cloud environments.
• Experience with serverless architectures (AWS Lambda, Azure Functions).

*Applicants must have the right to work in the UK and the ability to pass BPSS vetting