Technical Documentation Analyst

About The Job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Freelance Contributor
Type: Independent Contractor
Compensation: $30–$37/hour
Location: Remote
Duration: ~2 weeks with possibility of extension up to 6 weeks
Commitment: 15–20 hours/week
Role Responsibilities

• Analyze outputs from B2B SaaS systems like Slack, Linear, and Salesforce to enhance user experiences.
• Generate high-quality prompts and golden responses based on ticket content.
• Draft evaluation rubrics and edge case documentation.
• Ensure clarity and alignment across prompt guidelines and task outputs.
• Reference SaaS platform outputs data to complete tasks.
• Maintain consistency and accuracy in writing across multiple assignments.
  

Qualifications
Must-Have

• Proficiency with task management tools (e.g., Linear, Jira), workforce messaging applications (e.g., Slack, Teams), and CRMs (e.g., Salesforce, Dynamics).
• Prior experience writing prompts, training data, or instructional content.
• Strong written communication and critical thinking skills.
• Detail-oriented and able to follow structured guidelines independently.
  

Compensation & Legal

• Independent contractor arrangement.
• Paid weekly via Stripe Connect.
  

Application Process (Takes 20–30 mins to complete)

• Submit your resume to get started.
• You may be asked to complete a short questionnaire or demo task.
• We aim to follow up within 3–5 business days.
  

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to: support@mercor.com
  

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
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