Team Secretary
Job summary
This is an exciting opportunity to join our Mental Health Care Division Admin and Clerical team as a full time Band 3 Team Secretary, supporting the teams within Step Forward Services at Rathbone Hospital.
Main duties of the job
The post holder will have excellent communication and organisational skills.
An RSA II or equivalent is essential as is experience of working with Information systems.
Successful applicants will be able to organise their own workload and co-ordinate workload activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full details and main responsibilities of the role**
Person Specification
Personal Attributes
- Flexible working approach.
- Professional attitude
- Ability to adhere to strict deadlines.
- Possess a caring, compassionate and empathic attitude.
- Self motivated
Knowledge and Skills
- Excellent communication skills both verbal and non verbal
- Ability to demonstrate excellent customer service delivery
- Demonstrate the ability to organise own duties and prioritise taks within agreed timescales
- Excellent organisational skills
- Knowledge of medical terminology
- Audio typing skills
- Willingness to gain understanding of local targets in order to take an active part in achieving targets relevant to the role
- Ability to maintain confidentially
Experience
- Experience of working as medical secretary
- Experience of information systems
- Experience/knowledge of people experiencing mental health issues
- Experience of working in health care setting
Qualifications
- RSA II or equivalent
- Knowledge and experience of Microsoft Office products
- ECDL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
William House
Rathbone Hospital
Liverpool
L13 4AW
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/