Data Quality Co-ordinator - Pathology
Job summary
An exciting opportunity has arisen within the Pathology Directorate for a highly organised and detail-focused Data Quality and Facilities Co-ordinator based at Whiston Hospital.
This pivotal role supports the effective day to day operation of pathology services by ensuring the accuracy, integrity, and maintenance of key laboratory and workforce data systems. The post holder will play a central role in managing and improving data quality within the Laboratory Information Management System (LIMS)
Working closely with the Pathology teams, the successful candidate will contribute to the delivery and continuous improvement of the Pathology Quality Management System (QMS), supporting compliance with regulatory standards including UKAS ISO 15189, MHRA, and HTA requirements.
The role also includes responsibility for producing regular performance and workforce reports, supporting audits, maintaining system user access, and ensuring all data is accurate, secure, and up to date.
This is a varied and autonomous position requiring excellent organisational skills, attention to detail, and the ability to work collaboratively across multidisciplinary teams. The successful candidate will contribute to service improvement, support audits and research activity, and help maintain high standards of patient safety, data governance, and operational efficiency across Pathology services.
The JD & PS are currently under AfC review and are subject to change.
Main duties of the job
KEY DUTIES To extract and formulate statistical information from telepath.
To comply with the local and national policies for safe, secure and confidential processing and storage of patient and other laboratory information.
Manage a broad range of data submissions, including monthly activity figures, invoicing data, and mandatory reporting to external bodies.
Duties encompass SOP creation, shared learning, and Power BI/Excel-based data transformation to prepare accurate activity and financial datasets.
Ensure secure data warehouse access, validate submitted figures, create accounts for clinical access to systems, and support the timely delivery of operational data for both internal and external requests.
Produce regular reports on current status of open absences, mandatory training, appraisals from ESR into Excel.
Responsible for data quality aspects of Telepath Laboratory information system- Level One administrator for Telepath- Ensure location and staff codes are maintained up to date in Laboratory Information System LIMS(Telepath).- Provide LIMS passwords to appropriate staff in a timely manner
Use of other Trust and NHS systems to obtain patient information for the purpose of maintaining the LIMS.
To create new ICE users following correct procedures.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Job description
Job responsibilities
To extract and formulate statistical information from telepath.
To comply with the local and national policies for safe, secure and confidential processing and storage of patientand other laboratory information.Electronic Staff Record- Enter all mandatory training, appraisal information, absence and annual leave data,ensuring that entries are complete.Produce regular reports on current status of open absences, mandatory training, appraisals from ESR into Excel.Responsible for data quality aspects of CSC Telepath Level One administrator for Telepath Ensure location and staff codes are maintained up to date in Laboratory Information System LIMS(Telepath). Provide LIMS passwords to appropriate staff in a timely mannerUse of other Trust and NHS systems to obtain patient information for the purpose of maintaining the LIMS.To create and follow the standard operating procedures (SOPs). To participate in the regular review and updateof SOPs.To create new ICE users following correct procedures.To plan and organise their work within the demands of the team.To report any instance or event that may cause service delivery failure.To participate in audit as directed by departmental management.To assist in clinical audits, trials and research projects as directed by departmental management.Demonstrate competency in order to work autonomously and maintain expertise necessary to the post.To maintain an awareness of developments and provide suggestions for implementation as appropriate.To maintain good working relations with all members or staff and to promote effective teamwork.To maintain and promote the professional image of the Directorate of Pathology, St. Helens & KnowsleyHospitals.To assist in ordering equipment and supplies using SBS Oracle system.
Person Specification
Qualifications
- Certificate in supervisory management or equivalent experience to NVQ Level 4
- Computer skills (EDCL) or equivalent experience
Experience
- At least 2 years NHS clinical office work experience
- Experience of Trust IT systems in particular the Pathology Telepath system
- Knowledge of Microsoft office package
- Previous supervisory experience
Skills
- Excellent keyboard skills
- Attention to deal and accuracy
- Excellent administration skills
- Excellent verbal and written communication skills
- Aware of Caldicott and Data Protection Act
- Maintain confidentiality at all times
Other
- Ability to manage with minimal supervision
- Personable, friendly demeanour
- The ability to communicate effectively with a range of professionals, patients and the public
- To be of general good health and smart appearance
- To be able to manage under pressure and remain calm and cooperative
- Reliability of attendance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/