Specialist Information Analyst
Job summary
Are you an experienced Business Intelligence or Information Analyst looking to make a real difference? Do you want to help shape services that improve outcomes for patients? Would you like to work for an outstanding NHS Trust? If so, we'd love to hear from you.
The Integrated Intelligence & Improvement Service (IIIS) specialises in statutory reporting, business intelligence, performance monitoring, analytical insight and service improvement. Due to an internal promotion, an exciting opportunity has arisen for an enthusiastic and motivated Specialist Information Analyst to join our dynamic and forward-thinking team.
This role is ideal for an ambitious individual looking to further develop their analytical and technical skills within a supportive environment. You will have the opportunity to work across a wide range of services, collaborating with clinical and operational teams while gaining valuable experience in one of the Trust's key intelligence functions. We are committed to supporting your personal and professional development through ongoing learning and career progression opportunities.
The postholder will be responsible for the development, maintenance and enhancement of a comprehensive suite of reports and dashboards that support operational delivery, clinical services, performance monitoring and data quality improvement. You will utilise the most appropriate tools for each requirement, including Microsoft Power BI, SQL and Excel.
Main duties of the job
A high level of proficiency in SQL is essential. As well as querying and manipulating complex datasets, you will play a key role in developing, maintaining and optimising the Trust's data pipelines, ensuring data is extracted, transformed and delivered efficiently into the data warehouse to provide reliable, high-quality information for reporting and analysis.
You will be responsible for designing and delivering intuitive dashboards and analytical products using Microsoft Power BI and Excel, providing expert analysis and insight across your areas of responsibility. The ability to engage with stakeholders, scope reporting requirements, interpret complex information and present findings clearly to senior managers, clinicians and operational teams is essential. Strong data interpretation, communication and problem-solving skills will be key to your success in this role.
You will be educated to degree level in a numerate discipline, or possess an equivalent professional qualification and/or significant relevant experience. You will have excellent analytical, communication and interpersonal skills, with the ability to work collaboratively across multidisciplinary teams. Previous experience of healthcare information and NHS datasets would be advantageous but is not essential.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
The successful candidate will work across both the Business Intelligence and Performance teams within IIIS. Professional leadership, technical development and ongoing support will be provided by the Business Intelligence team, while day-to-day priorities will be aligned with the Performance team. The primary focus of the role will be supporting the Trust's Community Services, which currently utilise both System One and EMIS Community systems.
Please note, JD and PS are subject to AfC approval.
Please find attached Job Description and Person Specification for main responsibilities and requirements.
Person Specification
Qualifications
- GCSEs (A-C) in Maths and English and/or equivalent qualification and/or equivalent experience
- Educated to degree level in numerate subject and/or equivalent qualification and/or equivalent experience
- Member of professional organisation e.g. ASSIST: IHM, UK CHIP
Knowledge & Experience
- Planning, organising workload to meet deadlines
- NHS experience working with health-related data
- Data protection legislation; Caldicott and other relevant guidance
- Experience of data extraction, data manipulation and reporting
Skills
- Advanced knowledge of SQL or similar programming language
- Working knowledge of business intelligence reporting (e.g. QlikView, SSRS, PowerBI)
- Advanced problem solving skills; identify errors, determine causes and resolution
- Ability to work under pressure, produce high quality work to tight deadlines and deal with interruptions and sudden unexpected demands
- Knowledge and use of data pipelining
- Intermediate-advanced MS-Office skills especially Excel
- Report writing and presentational skills
- Strong interpersonal team working skills
- Use of Internet and NHSNet for work purposes
- Project Management
Other
- Ability to travel to various hospital locations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Knowsley Community College
Stockbridge Lane
Huyton
L36 3SD
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/