Enterprise Account Manager, EMEA - AI
The Enterprise Account Manager, EMEA will partner with some of the most innovative organizations globally as they adopt and scale Generative Media solutions. This role owns and expands relationships with large enterprise customers across EMEA, with a primary focus on Europe. The position operates in a remote-first environment, based in London.
You will act as a trusted advisor to both business and technical stakeholders, ensuring the platform remains central to customers' generative media initiatives while driving adoption, long-term value, and revenue growth.
This role is ideal for someone who thrives in fast-paced, high-growth environments, operates independently, and enjoys collaborating with globally distributed teams across sales, engineering, product, and customer success.
Responsibilities:
- Own and manage a portfolio of high-value enterprise customers across EMEA, with emphasis on Europe
- Act as the first go-to-market representative in EMEA, helping establish regional account strategies, operating rhythms, and engagement best practices
- Serve as the primary point of contact for strategic accounts, building trusted relationships with executive and technical stakeholders
- Develop and execute account plans focused on expansion, increased platform adoption, and consumption-based revenue growth
- Partner closely with engineering and product teams to scope and deliver complex, high-impact customer solutions
- Operate with high responsiveness and accountability across global time zones
- Own and exceed a consumption-based revenue target with accurate forecasting and reporting
- Lead customer engagements including QBRs, executive briefings, and on-site or regional meetings as needed
- Analyze account usage and performance data to identify risks and growth opportunities
- Stay current on AI and Generative Media trends to inform customer strategy and provide product feedback
Qualifications:
- 6+ years of experience managing enterprise customers selling to developers, engineering, or data teams
- Proven success managing $10M+ annual revenue portfolios and consistently meeting or exceeding quota
- Experience operating autonomously in high-growth environments, ideally as an early regional or GTM hire
- Strong ability to manage complex, multi-stakeholder enterprise relationships
- Experience engaging senior executives within large, global organizations
- Excellent communication, organization, and follow-through with a strong bias toward responsiveness
- Comfort working with distributed teams across EMEA, the US, and other regions
- Ability to translate technical concepts into clear business value for both technical and non-technical audiences