Technical Business Analyst 12 Month FTC

£49,000 + benefits | 12-month FTC (with extension potential) | Hybrid (London HQ + occasional site travel)

Are you an experienced Business Analyst with a technical edge Do you want to play a pivotal role in one of London's most ambitious public sector IT transformations?

A leading London council is driving forward a major Technical Disaggregation Programme, creating a fully sovereign IT environment independent from a former shared service partnership. This includes:

• Network separation (sovereign networks by Sept 2026)

• Zero Trust security architecture implementation

• Azure tenancy separation (independent sovereign cloud instance)

As a Service Delivery Analyst, you'll act as the crucial link between service teams and technical architecture. You'll work across digital innovation, cyber, infrastructure, and architecture teams - gathering requirements, defining acceptance criteria, and ensuring that service delivery aligns with technical delivery.

Day-to-day you'll:

• Facilitate workshops with technical SMEs (cybersecurity, architects, infrastructure)

• Translate complex technical discussions into actionable requirements

• Identify service gaps and define acceptance criteria

• Liaise across sovereign and shared services (adult/children's, legal, audit, libraries) to ensure seamless delivery

• Support site surveys (occasional borough travel; expenses covered for non-base travel)

We're looking for someone who can bridge the gap between technical and business. You don't need to be a deep SME in cyber or architecture - but you should be confident engaging with technical stakeholders and translating their input into clear service requirements.

• Experienced Business Analyst / Service Analyst with large-scale IT service projects (public sector experience desirable, not essential)

• Skilled in workshop facilitation and documenting outputs (e.g., using Miro boards)

• Strong communicator, able to manage multiple stakeholder groups

• Confident handling both technical and service conversations

• 12-month FTC (with extension potential)

• £49,000 salary (with some flexibility for exceptional candidates)

• High-visibility programme reporting directly into the Programme Manager

• Opportunity to shape a once-in-a-generation IT transformation for a London council

Interviews: mid-September | Start date: October 2025

Apply now to join this critical programme and be at the heart of a council's digital future.

RSG Plc is acting as an Employment Agency in relation to this vacancy.