User Researcher

User Researcher – GDS / Government

£500pd inside IR35

Jan start

Remote

We're looking for an experienced User Researcher to join a high-profile Gov/GDS project. You'll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards.

What you'll do:

  • Plan, conduct and analyse user research across the full product lifecycle
  • Produce clear, actionable insights for multidisciplinary teams
  • Champion user-centred design and align work with GDS standards
  • Collaborate with designers, product managers and technical teams
  • Support usability testing, user journeys, personas and service mapping

What you'll need:

  • Proven experience as a User Researcher within government or GDS-aligned environments
  • Strong knowledge of GDS principles, accessibility and service standards
  • Excellent facilitation, communication and stakeholder skills
  • Ability to work in fast-paced, agile, multidisciplinary teams

Please apply for more information

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Job Details

Company
Methods
Location
Bolton, Greater Manchester, UK
Employment Type
Full-time
Posted