Senior Salesforce Administrator

Senior Salesforce Administrator
12-Month Fixed-Term Full-time opportunity (37.5 hours)
Nottingham: £59,432 - £62,559
London: £66,034 - 69,509
This position is suitable for hybrid working

About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role: The Senior Salesforce Administrator will take ownership of our Salesforce platform, ensuring it is secure, optimised, and aligned to business needs. You will manage user access, data integrity, and system configuration, while translating stakeholder requirements into scalable solutions.
Acting as a key bridge between business and technical teams, you will oversee releases, uphold best practices, and drive continuous improvement across the platform. This role also includes mentoring team members and supporting high-quality, reliable day-to-day operations and long-term strategic delivery.

What you'll need to succeed:

• Working within a culture of exceptional customer service
• Good technical knowledge
• Maintaining high levels of communication to ensure the business receive a service that meets and exceeds delivery expectations.

As part of the Salesforce Team, you will provide first class support to our MTVH colleagues enabling them to support our residents.

Interview dates: First round MS Teams interviews will be scheduled from w/c 08 June

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 which represents London s largest housing associations we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We ll do this by listening to our customers and working alongside them.

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