UX Designer

Role: UX Designer   |   Location: Farringdon   |   Salary: £50,860

About the UX Designer Role:

As the UX Designer, you'll be responsible for conducting creating wireframes and designs for MTVH websites, intranet and digital products, and regularly conducting usability testing. To collaborate with the UX researcher, product managers, designers and stakeholders to build a thorough understanding of users? needs, problems, mental models, motivations and behaviors, as well as the business problems and goals. And assist the UX researcher on activities like stakeholder and user interviews, surveys, competitor/peer analysis and other techniques. Work together to create affinity maps, personas, user journey maps and other documentation to visualise research and testing results and share insights with colleagues.

You will define measurable KPIs and formulate prioritised hypotheses that aim to achieve those metrics.

Have an excellent knowledge of standard UX patterns, as well as a solid understanding of the ways in which design can improve the user experience.

What we are looking for from you:

• Experienced UX designer with a particular interest in the research and testing aspect of the role
• Able to clearly visualise research and testing results, e.g., using affinity maps, personas, user journey maps and other techniques
• Knowledge of industry-standard research methods and experienced in planning, recruiting for and conducting moderated and unmoderated user testing
• Confident using both qualitative and quantitative data and insights to inform and shape UX decisions
• Good understanding of how digital products are built

Interviews will be taking place on Tuesday 11th June 2024 

Please note :- we do not currently offer visa sponsorship.

What?s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ?Beliefs day? once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.