Head of Programme Delivery

Head of Programme Delivery

£75,000 – £85,000 | Poole | Hybrid (4 days onsite)

The best programme leaders don't just deliver projects.

They build confidence.

Confidence within their team.

Confidence with customers.

Confidence that every commitment made can actually be delivered.

If you're someone who enjoys bringing structure to complexity, coaching Project Managers to become stronger leaders, and helping a business continually improve how it delivers, this could be exactly the opportunity you've been looking for.

What's in it for you?

• Salary: £75,000 – £85,000
• Location: Poole (typically 4 days per week onsite)
• Leadership: Manage, mentor and develop a team of Project Managers
• Influence: Become part of the senior leadership team, helping shape delivery across the business
• Ownership: Lead the programme delivery function and oversee a portfolio of complex software projects
• Environment: Modern software company delivering large-scale technology solutions

What's the role really about?

This isn't about personally running every project.

It's about creating a delivery function that customers trust and improving how the whole business delivers.

You'll oversee a portfolio of programmes, helping ensure projects are planned realistically, resources are managed effectively, and delivery teams have the support they need to succeed.

You'll become the escalation point when projects become challenging.

You'll build trusted relationships with customers.

You'll coach your Project Managers to think commercially, communicate confidently, and lead proactively rather than simply managing timelines.

And perhaps most importantly...

You'll help the business stay disciplined.

Understanding when to challenge customer requests.

Knowing when to protect the product roadmap.

Helping customers understand the value of proven solutions rather than unnecessary bespoke development.

This is a leadership role where your judgement will matter every day.

What you'll be doing

• Leading and developing a team of Project Managers
• Overseeing the successful delivery of multiple concurrent software programmes
• Managing programme planning, prioritisation, governance, and resource allocation
• Acting as the senior escalation point for delivery challenges, both internally and with customers
• Building trusted relationships with customers, handling complex conversations with confidence
• Working closely with Product, Engineering, QA, Commercial, and Service teams to ensure successful outcomes
• Improving delivery standards, governance, reporting, and programme visibility
• Coaching and mentoring Project Managers to become more strategic and commercially aware
• Helping shape how the organisation delivers projects as it continues to grow

What you'll bring

• Proven experience leading programme or project delivery within a software, SaaS, consultancy, or technology business
• Previous people management experience, including coaching and developing Project Managers
• Strong customer-facing experience with the confidence to influence senior stakeholders
• Experience managing multiple projects, competing priorities, and cross-functional delivery teams
• Excellent communication skills, with the ability to adapt your style to both technical and non-technical audiences
• A commercial mindset, balancing customer satisfaction with business objectives
• Someone who naturally brings ideas, challenges constructively, and looks for better ways of working

The kind of person who'll thrive here

You're calm under pressure.

You don't wait to be asked for solutions.

You bring them.

You're just as comfortable sitting with the CEO discussing delivery strategy as you are supporting a Project Manager through a difficult customer conversation.

You know when to push back.

You know when to compromise.

And you understand that great programme delivery isn't just about Gantt charts...

It's about people.

Why this role?

The business already has a strong product.

A capable delivery team.

And an exciting future.

Now they're looking for someone who can bring all of that together.

Someone who can lead with credibility.

Raise the bar.

Develop the team.

Strengthen customer relationships.

And build a programme delivery function that becomes a genuine competitive advantage.

If you're looking for a role where you'll influence strategy, shape culture, and make a lasting impact, this could be your next move.

Interested?

Send your CV to bob . bath@ mexasolutions . com