IT Project Support Engineer

Full time IT Project Support Engineer position based in Redditch working for a multi-million pound growing manufacturing organisation. In this role, you will take on shared responsibility for both business systems administration and core infrastructure support.

Client Details

My client is a multi-million pound turnover organisation in the manufacturing industry that are growing year on year. Based in Redditch, they are looking for a full time IT Project Support Engineer to join their growing technology team.

Description

• Provide ERP system support and assist departments with system-related issues.
• Administer business systems, including Power BI reporting, SQL data analysis, and user management.
• Develop workflows and project tasks using the ERP programming toolkit, including EFACS modifications.
• Manage servers, storage solutions, and overall infrastructure reliability.
• Maintain network infrastructure, internet connectivity, and firewall configurations.
• Support cyber-security measures and ensure compliance with security policies.
• Ensure robust backups, data protection, and minimal business disruption.
• Liaise with internal teams to understand support needs and improvement opportunities.
• Coordinate with external suppliers for hardware, software, and purchasing requirements.
• Perform database administration and contribute to ongoing IT and infrastructure projects.

Profile

A successful IT Project Support Engineer should have:

• Ideal exposure in supporting IT within the industrial or manufacturing industry.
• Strong problem-solving skills and attention to detail.
• Good communication skills with a pro-active approach to identifying and resolving technical issues.
• Can commute to Redditch Monday to Friday.
• Familiarity with IT systems below:
• • Microsoft SQL.
  • VMware virtualisation.
  • Power BI.
  • Azure/office 365
  • Microsoft Exchange.
  • Active Directory, DNS, DHCP and group policy.
  • Data security.
  • Cybersecurity principles.
  • Proficiency in all areas of Microsoft office.

Job Offer

• A fantastic opportunity to develop your skills and work with a friendly small team
• Free parking
• Holiday allowance
• Pension scheme
• Salary sacrifice scheme