Senior Account Manager

The Senior Account Manager role in the Technology & Telecoms industry focuses on managing and growing client accounts while driving sales performance. This permanent position based in Guildford offers an exciting opportunity to work in a thriving sector.

Client Details

This organisation is a well-established, medium-sized company in the Technology & Telecoms industry. It is known for its innovative solutions and commitment to delivering exceptional services to its clients.

Description

• Manage and nurture existing client relationships to ensure satisfaction and retention.
• Identify opportunities for upselling and cross-selling within current accounts.
• Develop and implement strategic account plans to achieve revenue targets.
• Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
• Collaborate with internal teams to ensure timely delivery of products and services.
• Prepare and present regular account performance reports to stakeholders.
• Monitor industry trends and competitor activities to identify growth opportunities.
• Participate in sales meetings and contribute to overall departmental goals.

Profile

A successful Senior Account Manager should have:

• Minimum 5 years of direct sales experience in CCaaS/UCaaS, working with leading vendors such as Zoom, 8x8, Five9, Mitel, and others
• Seeking a highly motivated and proactive individual with a proven ability to sell sophisticated contact centre solutions
• Demonstrated success managing deals with a Total Contract Value (TCV) of £500K or more
• Must reside within one hour of the office, possess a valid driving licence, and have access to a personal vehicle

Job Offer

• Competitive base salary of £45K, plus £6K car allowance and uncapped commission with an OTE of £90K
• On-site parking for added convenience.
• A permanent role in a thriving and innovative industry.
• Opportunities for professional growth and development.
• A supportive and collaborative company culture.