IT Support Officer
This is an excellent opportunity for an IT Support Officer to provide technical assistance within the public sector's technology department. The role is temporary and based in Brentwood, offering a chance to contribute to meaningful projects in a professional environment.
Client Details
Our client is a respected organisation within the public sector, known for its commitment to service and innovation. Operating as a medium-sized entity, they focus on leveraging technology to enhance community services and internal operations.
Description
- Provide first-line IT support to staff, resolving technical issues promptly and effectively.
- Install, configure, and maintain hardware, software, and peripheral devices.
- Monitor and manage IT systems to ensure smooth operation and minimal downtime.
- Assist in troubleshooting network connectivity and performance issues.
- Maintain accurate records of technical support requests and solutions provided.
- Collaborate with the technology department to implement system updates and upgrades.
- Ensure adherence to data protection and cybersecurity protocols.
- Provide training and guidance to staff on IT tools and systems as required.
Profile
A successful IT Support Officer should have:
- Proficiency in diagnosing and resolving IT hardware and software issues.
- Experience with network troubleshooting and basic system administration.
- Knowledge of current IT systems and tools relevant to the public sector.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
Job Offer
- Competitive hourly pay ranging from £18.00 to £22.00.
- Temporary position offering flexibility and varied assignments.
- Opportunity to contribute to impactful public sector projects in Brentwood.
- Supportive and professional work environment.
If you are ready to take on the role of IT Support Officer and make a difference in the public sector, apply today!