Senior Product Manager

An international non-profit organisation is looking to hire a permanent Senior Product Manager. You will take ownership of the strategy, development, and optimisation of customer-facing digital portals to enhance user experience and engagement across the organisation's platforms.

Client Details

Our client is an international non-profit organisation offering financial products to their charity members. They have offerings globally and their teams work collaboratively with UK and internationally based teams.

They have a hybrid working model, with 2 office days per week in central London.

Description

• Develop and execute a customer portal strategy.
• Conduct market and user research to identify opportunities.
• Define and communicate product roadmaps.
• Collaborate with internal teams and integration partners to design and launch portals.
• Ensure compliance and customer-focused portal processes.
• Support Heads of Product in building strong product practices.

Profile

A successful Senior Product Manager should have:

• Proven experience in developing customer-facing portals and UX design.
• Essential: Strong knowledge of Microsoft tools (Dynamics, Power Platform).
• Skilled in cross-functional collaboration and digital transformation.
• Excellent stakeholder management skills, with the ability to work collaboratively with colleagues internationally.
• Passionate about the non profit sector and charitable organisations.

Job Offer

• Hybrid working model.
• Generous holiday allowance.
• Professional development opportunities.
• Competitive pension scheme.
• £60,000 - £65,000 per annum.
• London based.