IT Operations Manager

The IT Operations Manager will oversee the delivery of IT services and infrastructure, ensuring smooth operations and alignment with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence.

Client Details

This not-for-profit organisation.

Description

The IT Operations Manager will oversee the delivery of IT services and infrastructure, ensuring smooth operations and alignment with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence.

• Manage and maintain IT infrastructure, ensuring optimal performance and reliability.
• Provide line management, support, and development.
• Oversee service delivery, including user support and incident management.
• Lead and support the organisation in cyber and security best practices.
• Develop and implement IT operational policies and procedures.
• Ensure compliance with security standards and data protection regulations.
• Coordinate with external vendors and service providers.
• Monitor and manage budgets related to IT operations.
• Lead and support IT projects to enhance organisational efficiency.
• Provide regular reporting on IT performance and key metrics.

Profile

This successful IT Operations Manager should have:

• Proven experience in IT service management or operations within a professional environment.
• Proficiency in tools such as JIRA, Office 365, Azure, and cybersecurity platforms like Sophos Central (or similar).
• Proficiency in cyber and security best practices
• Experience within non-profit, charity, or membership-based organisations.
• Ability to manage IT budgets and vendor relationships effectively.
• Understanding of data protection laws and IT security best practices.
• Excellent problem-solving skills and a proactive approach to challenges.
• Background in cloud migration projects.
• Experience in leading IT projects and delivering improvements.
• Strong communication skills to liaise with both technical and non-technical stakeholders.

Job Offer

• Competitive daily rate of approximately £400-£600, dependent on experience.
• Based in London, requiring 2 days a week on site.
• Opportunity to gain experience in the not-for-profit sector.

If you are ready to take on this exciting opportunity as an IT Operations Manager in the not-for-profit sector, apply now to make an impact in London!