IT Support

This is an exciting opportunity for an IT Support professional to join a Technology department within the Financial Services industry. The role is based in London and involves delivering high-quality technical support to ensure smooth daily operations.

Client Details

The company operates within the Financial Services industry and is recognised for its robust and professional approach. It is a medium-sized organisation with a focus on providing exceptional technological support to its operations.

Description

• Provide first-line IT support to internal teams and ensure timely resolution of technical issues.
• Diagnose and troubleshoot hardware and software problems effectively.
• Maintain and update IT systems to ensure smooth operational functionality.
• Assist in the installation and configuration of new technologies and equipment.
• Document and report technical issues and the steps taken to resolve them.
• Collaborate with other members of the Technology department to enhance system efficiency.
• Ensure compliance with company IT policies and security protocols.
• Provide guidance and training to staff on IT tools and systems when necessary.

Profile

A successful IT Support professional should have:

• Experience in providing technical support within the Financial Services industry or a similar environment.
• Proficiency in diagnosing and resolving hardware and software issues.
• Familiarity with IT systems, networks, and troubleshooting methodologies.
• Strong organisational skills and attention to detail.
• A proactive approach to problem-solving and a commitment to excellence.

Job Offer

• Daily rate of £160 to £200 a day inside IR35 paid in GBP.
• A temporary position within a respected organisation in the Financial Services industry.
• Opportunity to work in a central London location.
• Engagement in a professional and supportive work environment.

If you are ready to take on this rewarding IT Support role in London, apply today to become a valued member of the Technology department.