IT Support

Provide hands-on IT support across a dynamic financial environment, supporting both office-based and remote users. This role blends helpdesk ownership, infrastructure support, and client-facing AV assistance, ensuring seamless day-to-day operations and high-quality technical service delivery across multiple regions.

Client Details

The organisation is a well-established player in the financial services industry.

Description

• Provide end-user support for office-based and remote employees
• Manage and monitor helpdesk ticketing system through to resolution
• Deliver IT and AV support for client meetings and events
• Deploy and administer hardware, software, and mobile devices (iOS)
• Maintain inventory and billing for mobile devices
• Support joiner and leaver processes (hardware, access, setup)
• Install and configure monitors, workstations, cabling, and telephony
• Perform regular maintenance of meeting rooms and IT equipment
• Support IT storage areas, equipment rooms, and shared devices
• Contribute to ad hoc IT projects and general support tasks
• Occasional international travel as required

Profile

A successful IT Support professional should have:

• Minimum 5 years' experience in IT support environments
• Strong Microsoft Office skills, including Excel and Word formatting
• Knowledge of data protection and information security practices
• Excellent communication and interpersonal skills
• Proactive, adaptable, and self-motivated approach
• Ability to prioritise and perform under pressure
• Strong problem-solving and root cause analysis abilities
• Team-oriented with high reliability and professionalism
• Technical expertise in Outlook, iOS, Active Directory, SCCM, ServiceNow
• Basic networking knowledge (cabling, patching, wireless)

Job Offer

• Competitive daily rate of £225 to £230 a day inside IR35.
• Temporary role offering flexibility and valuable experience in the financial services industry.
• Opportunity to work with a medium-sized company in London with a focus on technology-driven solutions.

This is a fantastic chance for an IT Support professional to contribute to a thriving organisation. Apply today to take the next step in your career!