IT Support Technician

As an IT Support Technician in the FMCG industry, you'll play a key role in maintaining and improving IT systems to ensure smooth day-to-day operations. Based in Fareham, you'll provide technical support and troubleshoot issues to keep the business running efficiently.

Client Details

A company in the FMCG sector located in Fareham.

Description

• Provide technical support to users, resolving hardware and software issues promptly.
• Maintain and update IT systems to ensure optimal performance and security.
• Monitor system performance, identifying and addressing potential issues before they escalate.
• Install and configure new hardware and software as required.
• Document technical processes and solutions for future reference.
• Collaborate with team members to support larger IT projects and upgrades.
• Ensure compliance with company IT policies and procedures.
• Assist in managing IT inventory and procurement of equipment.

Profile

A successful IT Support Technician should have:

• Strong troubleshooting and problem-solving skills in IT hardware and software.
• Experience with system maintenance and network administration.
• Knowledge of IT security protocols and best practices.
• Proficiency in installing and configuring hardware and software.
• Good communication skills to assist users effectively.
• An organised and detail-oriented approach to work.
• A willingness to collaborate and support team projects.

Job Offer

• Salary between £35,500 and £38,000, dependent on the level of experience.
• Permanent position in the Fareham area.
• Benefits to be confirmed by the employer.

If you're interested in this role, apply now.