IT Systems Engineer

This is an exciting opportunity for an experienced IT Systems Engineer for an Inside IR35 contract with a West Midlands organisation, providing 2nd-line support, Microsoft 365 administration, and infrastructure management in a hybrid environment. PAYE/Umbrella only, competitive rate, ASAP start, with a mixture of remote and on-site presence across multiple a handful of West Midlands locations as required.

Client Details

• Our client, a well-established not-for-profit organisation operating across the West Midlands, is seeking an experienced IT Engineer on an initial 4 month contract basis, with likely extension towards the end of 2026.
• Based in Birmingham, they are expanding their technology estate, and investing heavily into upscaling their Modern Workplace environment and core infrastructure.
• This role sits within a modern Microsoft-led ICT environment and will focus on 2nd-line operational support, infrastructure administration, and technical escalation, while supporting a Tier 1 Service Desk.
• This assignment is Inside IR35 and will operate on a PAYE or umbrella basis.

Description

• As the IT Systems Engineer you will provide 2nd-line support and resolution of escalated ICT incidents.
• Deliver day-to-day systems and network administration across cloud and on-prem infrastructure.
• Monitor and support critical ICT services, identifying and addressing performance and security issues.
• Administer and maintain Microsoft 365 and associated services.
• Support infrastructure upgrades and technical project delivery.
• Act as an escalation point and provide guidance to Tier 1 Service Desk colleagues.
• Promote best-practice use of digital tools and systems.

Profile

As the successful candidate for the IT Systems Engineer role, you will have proven experience in:

• A 2nd-line IT Systems Engineer / Systems Administration contract role.
• Comfortable working in an Inside IR35 engagement on a PAYE or umbrella basis.
• Strong troubleshooting, documentation, and stakeholder communication skills.
• Flexible to travel to the main site in Birmingham, and two other sites in the West Midlands where required.

You will have strong, recent experience across the Microsoft stack, including:

• Microsoft 365 (advanced administration)
• Active Directory & Azure AD / Entra ID
• Exchange Online
• SharePoint Online
• Group Policy Management
• Microsoft Intune & Autopilot
• Infrastructure administration and monitoring

Desirable experience:

• Azure cloud services
• Hyper-V / virtualisation
• LAN, WAN, VPNs and networking fundamentals

Job Offer

• Competitive daily rate of £200 to £240 (Inside IR35).
• Opportunity to work within the public sector in Birmingham.
• Contract role offering flexibility and the chance to enhance your skills.
• Supportive work environment with a focus on technology-driven solutions.

If you have the required skills and are ready to make a difference in the public sector, apply now for this exciting IT Systems Engineer position in Birmingham.