PSTN & Telephony Infrastructure Analyst
Support the audit, documentation and optimisation of PSTN and IP telephony services across multiple sites. You'll engage with local stakeholders, carry out site surveys, maintain accurate telecoms records and provide hands-on support for telephony and network-connected phone systems.
Client Details
This not-for-profit organisation.
Description
- Contribute to the development of telephony-related policies and procedures.Audit and review PSTN lines across multiple sites
- Identify, document and validate telephony location, usage and ownership
- Engage with site contacts, stakeholders and third-party suppliers
- Maintain accurate telecoms asset records and reporting
- Support migration, configuration and maintenance of IP telephony
- Perform basic networking tasks, patching and connectivity checks
- Configure and troubleshoot IP phones and related devices
- Identify opportunities to rationalise and optimise services
- Travel to sites to complete surveys and technical assessments
- Ensure compliance with organisational policies and procedures
Profile
A successful PSTN & Telephony Infrastructure Analyst should have:
- An analytical mindset and attention to detail.Experience with PSTN, telephony or telecoms systems
- Understanding of IP telephony / VoIP technologies
- Relevant IT or telecommunications certifications (e.g., CompTIA Network+, Cisco CCNA, or equivalent).
- Basic networking knowledge (TCP/IP, VLANs, switching)
- IP phone configuration and troubleshooting experience
- Strong documentation and administrative skills
- Excellent communication and stakeholder engagement skills
- Ability to work independently across multiple sites
- Proficient with Microsoft Excel and Outlook
- Full UK driving licence and willingness to travel
Job Offer
- Competitive daily rate of GBP 300 to GBP 450.
- Opportunity to work within the not-for-profit sector in London.
- A temporary role providing valuable experience in telephony infrastructure.
- Chance to contribute to meaningful projects with a medium-sized organisation.
If you are an experienced PSTN & Telephony Infrastructure Analyst looking for your next challenge, we encourage you to apply today!