S/4 HANA O2C Specialist

Our client is seeking an experienced S/4 HANA O2C Specialist to support and optimise their order-to-cash processes. This permanent role is based in London (hybrid schedule)

Client Details

Our client is a well-established organisation in the retail/e-commerce industry, known for its commitment to delivering high-quality products. They are currently going through a growth phase as they expand their presence in EMEA.

Description

SAP Functional Leadership - O2C

• Own the design, stability, and optimisation of SAP S/4HANA O2C processes across SD, MM, LE, and EWM.
• Configure pricing, ATP/aATP, delivery, shipping, billing, returns, credit management, and intercompany flows.
• Ensure accurate tax, VAT, currency handling, and country localisation across the EMEA region.
• Drive continuous improvement in order processing, fulfilment accuracy, and revenue assurance.

Digital Commerce, Marketplace & POS Integrations

• Support SAP Magento flows for catalogue, pricing, stock, orders, cancellations, refunds, and returns.
• Manage SAP Tradebyte integrations for marketplaces
• Ensure Cegid POS sales transactions (WPUUMS) and stock corrections post accurately into SAP and SAP CAR.

Warehouse, Logistics & EWM Execution

• Support warehouse operations across EMEA.
• Resolve warehouse inventory mismatches, delivery errors, and fulfilment delays.
• Collaborate with 3PL and logistics partners to ensure accurate and timely SAP messaging.

SAP CAR - Real-Time Stock & Activity Data

• Support CAR processes including POSDTA, stock availability, sales audit, and inventory reconciliation.
• Ensure real-time alignment across SAP, CAR, POS, warehouses, and e-commerce/marketplaces.
• Maintain DQ rules ensuring movement consistency and stock accuracy.

IDocs, Integrations & SAP CPI/BTP

• Monitor, troubleshoot, and resolve IDoc errors.
• Work with CPI/BTP teams to enhance mapping logic, error handling, and partner integrations.
• Support integration requirements for new markets, pricing schemes, carriers, and channels.

Transformation, Projects & Continuous Improvement

• Contribute to SAP Digital Core Transformation initiatives across EMEA.
• Support omnichannel enablement (Click & Collect, Ship-from-Store, Endless Aisle).
• Participate in market expansion, store openings, 3PL transitions, and finance transformation.
• Produce high-quality documentation (BPML, FS, test scripts, cutover plans, training materials).

Profile

Education

• Bachelor's degree in information systems, Business, Engineering, Computer Science, or related field preferred
• SAP certifications in S/4HANA Sales or Logistics highly preferred.

Experience

• 10+ years SAP functional experience in S/4HANA SD/MM/LE with strong O2C expertise.
• Hands-on experience with SAP EWM (inbound/outbound operations) preferred
• Proven track record supporting retail, fashion, DTC, or consumer goods environments.
• Experience with multi-country European deployments (pricing, VAT, currency) preferred
• Strong exposure to POS, e-commerce, marketplaces, and 3PL/WMS integrations.
• Experience working across global IT teams and matrix organisations.

Technical Skills

• SAP SD expertise: pricing, ATP/aATP, delivery, billing, returns, credit.
• SAP MM/LE for O2C-related stock movements and logistics execution.
• SAP EWM process knowledge (outbound/inbound/ASN/picking/packing).
• SAP CAR: POSDTA, real-time inventory, OAA concepts.
• Strong IDoc experience (ORDERS, DESADV, INVRPT, MBGMCR, WPUUMS).
• CPI/BTP integration monitoring and basic debugging.
• O2C troubleshooting across SAP e-com POS WMS finance.

Job Offer

A competitive salary and benefits package