Senior Database Officer

We are seeking a highly skilled and proactive Senior Database Officer to lead the management and optimisation of our data systems, with a focus on SQL databases, Salesforce CRM, and data selection for fundraising and engagement activities. This role is pivotal in ensuring data integrity, supporting strategic decision-making, and enabling targeted communications across the organisation.

Client Details

This is a not-for-profit organisation with a focus on delivering impactful services.

Description

• Database Management Maintain and optimise SQL databases and Salesforce CRM, ensuring data accuracy, security, and compliance with GDPR and internal policies.

• Data Selection & Segmentation Lead on data selections for campaigns, fundraising, events, using SQL and Salesforce tools to extract targeted datasets that support fundraising and engagement strategies.

• Reporting & Insight Develop and maintain dashboards and reports to provide actionable insights for teams across fundraising, marketing, and service delivery.

• Process Improvement Identify opportunities to streamline data workflows, improve data quality, and enhance system functionality.

• Stakeholder Support Act as a key point of contact for database-related queries, providing training and support to internal teams to ensure effective use of data systems.

Profile

• Strong proficiency in SQL for data extraction, manipulation, and reporting.
• Hands-on experience with Salesforce CRM, including data management and campaign selections.
• Proven background in the charity or non-profit sector, with an understanding of fundraising and supporter engagement.
• Experience in data selections for direct marketing and email campaigns.
• Excellent attention to detail and commitment to data accuracy and compliance.
• Familiarity with data visualisation tools
• Knowledge of GDPR and data protection best practices
• Experience working with third-party fundraising platforms or integrations.

Job Offer

• Remote opportunity
• Inside IR35