Technical Business Analyst

Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension.

Client Details

A leader in the research, analytics and education technology sector

Description

• Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration.
• Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent).
• Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations.
• Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT.
• Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation.
• Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model.
• Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards.
• Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare.
• Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption.
• Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks.
• Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables.

Profile

• 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives.
• Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery.
• Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling.
• Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word.
• Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy.
• Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team.
• Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability.
• Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition.
• Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations.

Job Offer

• Competitive daily rate of £400 - £450 per day depending on experience
• This role is inside IR35