Administrator

This role will cover IT administration, some office administration and ad hoc PA work.

Client Details

This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services.

Description

Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed.

Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes.

Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters.

Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager.

Maintain and organise shared drives and document storage via SharePoint and Office 365.

Coordinate updates, access control, and file permissions across digital systems.

Keep software licences and subscriptions up to date and tracked.

Support setup of meeting room technology (AV, Teams, screen-sharing).

Assist with ad hoc IT projects and new tech/process rollouts.

Document basic IT procedures and update internal guides or FAQs for staff use.

Office Management

Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment.

Act as a contact for the building's management team, resolving facilities-related issues as they arise.

Maintain office supplies, kitchen stock, stationery, and all other consumables.

Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors).

Support with incoming/outgoing mail and deliveries.

Support with meeting room bookings and ensure presentation equipment is in working order.

Take initiative to help solve office-related issues proactively and independently.

Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial.

Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings).

Schedule and coordinate board and investor meetings.

Manage confidential and time-sensitive information with discretion.

Support document execution and legal paperwork handling (e.g. NDAs, lease agreements).

Maintain a good working relationship with key stakeholders, including our investors and capital partners.

Assist with expense reports, invoice approvals, and general finance admin support for the office function.

Profile

Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint).

Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same.

Experience in a similar Office Manager, EA/PA, or multi-functional administrative role.

Excellent organisation and communication skills with a keen eye for detail.

Able to balance multiple priorities while delivering excellent service across the business.

Comfortable working independently and making decisions when needed.

Discreet and professional when handling confidential matters.

Confident dealing with senior stakeholders, contractors, and suppliers.

Comfortable supporting a team in an in-office environment, being present five days a week.

Familiarity with IT support or systems administration.

Job Offer

35,000 to 40,000 depending on the candidate) plus benefits