Application Analyst ( DMS)

An Application Analyst (DMS APP) is required to provide technical expertise and support to a professional services firm, adept at troubleshooting and optimising software applications.

Client Details

The company is a prominent large organisation in the professional services sector. With a global presence and a stellar reputation, the firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees.

Description

• Provide second and third-line support for iManage, including administration, configuration, and issue resolution.
• Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues.
• Support document management processes, version control, metadata, and filing practices.
• Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation.
• Assist with iManage on boarding and off boarding processes for staff.
• Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements.
• Act as a point of contact between business users and vendors for application issues or improvements
• Collaborate on projects involving AI tools (e.g., document and process automation applications).
• Assist in the evaluation and implementation of AI-powered applications.
• Support the integration of AI features into existing systems, ensuring data integrity and user adoption.

Profile

The successful candidate will have:

• On Premise DMS Experience essential.
• Work 10 Desktop Client, previous versions an advantage.
• Experience with 3rd Party Workspace Generation tools and an understanding on how the underlying data to drive these jobs is obtained.
• Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding.
• iManage Control Centre configuration and administration.
• Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person.
• Experience of performing in-place upgrades of iManage Server Components and 3rd Party toolsets.
• iManage Work REST API knowledge
• Ability to patch Microsoft Servers and bring services back on-line.
• Understanding of Active Directory, Group Policy, and MS Entra ID.
• Ability to write and optimise complex SQL queries and scripts.
• Proficient in developing T-SQL (Transact-SQL) for data manipulation and reporting.
• Experience with stored procedures, functions, and triggers.
• Experience of iManage Cloud and migrating to iManage Cloud an advantage
• Knowledge of database security best practices and user access controls.
• Proficient in using SQL Server Management Studio (SSMS) and other tools for database troubleshooting.
• Proficient in PowerShell scripting to automate complex administrative tasks and workflows and knowledge of executing scripts against REST APIs in a secure manner

Job Offer

Daily rate or FTC opportunity

12 Month Contract

Hybrid 2 days a week in Birmingham

Immediate start

Apply now!