Customer Service
We are looking for a dedicated Customer Service professional to join a thriving team and growing team.
Client Details
The client are a fast growing and highly successful technology firm that also last year launched an app that is also going from strength to strength
Description
- Provide prompt and professional support to customers via phone,
- Resolve customer inquiries efficiently, ensuring a positive outcome.
- Maintain accurate records of customer interactions and transactions.
Profile
A successful Customer Service professional should have:
- Previous experience in a customer service role, ideally within the technology sector, but this isn't a prerequisite
- Strong communication and interpersonal skills.
- Ability to handle challenging situations with patience and professionalism.
- Attention to detail and strong organisational skills.
- Proficiency in using customer service software and tools.
- A proactive and solution-oriented approach to problem-solving.
Job Offer
£28,000 to £35,000 depending on the candidate, Please note this role is based in north London