Senior Business Analyst - Microsoft 365

The Senior Business Analyst will play a pivotal role in shaping the future of how the GPA collaborate with suppliers, partners, clients and customers. A forward-thinking Senior Business Analyst will be responsible to lead the implementation of Microsoft 365 and migration from Google Workspace across the organisation. This role will enable the integration of Generative and Agentic AI such as Microsoft Copilot into the Civil Service for the very first time.

Client Details

The Government Property Agency is the largest property holder in Government, with more than £2.1 billion in property assets and over 55% of the Government's office estate. They are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, aiming to halve carbon emissions from Government offices and achieve greater value for Taxpayers.

Are you ready to play a pivotal role in shaping the future of how the GPA collaborate with suppliers, partners, clients and customers? They are looking for an experienced Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across the enterprise. You will lead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot to empower users with intelligent automation and integrate with other platforms such as Salesforce, ServiceNow and Dynamics 365.

This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals.

This is not just another migration project. This is your opportunity to:

• Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come.
• Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience.
• Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace.

If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you!

Description

• Lead the implementation and migration from Google Workspace to Microsoft 365.
• Inspire change, win hearts and minds and explain how change can impact end users all-the-while enabling adoption.
• Analyse business requirements to design and support solutions within the Microsoft 365 ecosystem.
• Collaborate with cross-functional teams to ensure seamless implementation of Microsoft 365, and Generative/Agentic AI products.
• Provide expert guidance on Microsoft 365 tools and best practices, such as Copilot, Power Platform, Purview and Defender.
• Document processes, workflows, and system specifications effectively.
• Identify and resolve technical challenges to maintain project timelines.
• Support stakeholders by offering insights into improving operational efficiency through technology.
• Ensure compliance with organisational and public sector standards in all activities.
• Contribute to continuous improvement efforts within the technology department.

Profile

Technical Skills and Experience :

Essential Criteria :

• Significant experience of hands-on Business Analysis, particularly around Microsoft 365 implementations, and migrations from Google Workspace.
• Proven track record in leading enterprise-wide digital transformation, managing large scale IT projects.
• Ability to see the big picture and create a roadmap that aligns with long-term organisational strategy and goals.
• Expert knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs)
• Master at building relationships, negotiating priorities and driving continuous and iterative improvements
• Strong interpersonal and communication skills, ability to influence stakeholders at all levels.

Desirable Criteria :

• Experience working with Microsoft AI suite

Qualifications and Accreditation :

Essential Criteria :

• Bachelor's degree in Business, IT or related
• Certified Business Analysis Professional (CBAP) or equivalent

Desirable Criteria :

• Microsoft Certified Professional

Job Offer

• A starting salary of £54.285
• 28.9% Civil Service Pension.
• A 'Gold Standard' allowance of £5,000 aligned to CBAP.
• Hybrid Office
• Fantastic work life balance