Senior Business Analyst - Microsoft 365

The Senior Business Analyst will play a pivotal role in shaping the future of how the GPA collaborate with suppliers, partners, clients and customers. As a great communicator, with solid BA fundamentals you will be responsible to lead the implementation of M365 and migration from Google across the GPA. This role will enable the integration of Generative and Agentic AI such as Microsoft Copilot into the Civil Service for the very first time.

Client Details

The Government Property Agency is the largest property holder in Government, with more than £2.1 billion in property assets and over 55% of the Government's office estate. They are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, aiming to halve carbon emissions from Government offices and achieve greater value for Taxpayers.

Are you ready to play a pivotal role in shaping the future of how the GPA collaborate with suppliers, partners, clients and customers? They are looking for an experienced Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across the enterprise. You will lead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot to empower users with intelligent automation and integrate with other platforms such as Salesforce, ServiceNow and Dynamics 365.

This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals.

This is not just another migration project. This is your opportunity to:

• Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come.
• Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience.
• Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace.

If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you!

We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and well-being and aim to create a sense of belonging in a workplace where everyone feels valued.The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Description

Business Analysis

Requirements and Specifications (Functional & Technical)

• Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents.
• Translate business needs into functional specifications for developers and system architects, ensuring the technical implementation is aligned with business goals

System and Data Migration Strategy

• Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365,.
• Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations

Change Impact Analysis

• Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles.
• Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives.
• Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory).

Information Governance - Compliance and Data Governance

• Ensure that the migration aligns with all applicable legal, regulatory and compliance standards.
• Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies

Stakeholder Engagement and Communication

• Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively.
• Ensure alignment with business needs and foster a positive attitude towards change

User Adoption and Training

• Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams.
• Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity.

Profile

Technical Skills and Experience:

Essential Criteria:

• Significant experience of hands-on Business Analysis, particularly around Microsoft 365 implementations, and migrations from Google Workspace.
• Proven track record in leading enterprise-wide digital transformation, managing large scale IT projects.
• Ability to see the big picture and create a roadmap that aligns with long-term organisational strategy and goals.
• Expert knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs)
• Master at building relationships, negotiating priorities and driving continuous and iterative improvements
• Strong interpersonal and communication skills, ability to influence stakeholders at all levels.

Qualifications and Accreditation:

Essential Criteria:

• Bachelor's degree in Business, IT or related
• Certified Business Analysis Professional (CBAP) or equivalent

Desirable Criteria:

• Microsoft 365 Certified
• PMP or PRINCE2 Certification
• Familiarity with SFIA Framework

Security Clearance:

• The successful candidate will be required to either hold or complete SC-Level Security Clearance ahead of starting the position

Job Offer

• A starting salary of £62,554
• 'Gold Standard' non-pensionable bonus of £5,000 aligned to professional certification
• 28.97% Civil Service Pension

Application Close: Friday 15th Aug
Screening: w/c 18th Aug
GPA Sift: w/c 26th Aug
Interviews to be held between: 2nd-5th Sep