Senior Systems Administrator

The Senior Systems Administrator will play a pivotal role in managing and maintaining IT systems and infrastructure to ensure seamless operations. This is an opportunity to contribute to the success of a not-for-profit organisation by providing technical expertise and support.

Client Details

This not-for-profit organisation is dedicated to making a positive impact in its sector. As a medium-sized organisation, it is committed to leveraging technology to support its mission and ensure operational excellence.

Description

Responsibilities:

Infrastructure Operations

· Azure (Entra ID, Intune, Defender, SSO/Enterprise Apps)

· Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams)

· Ensure the reliability, performance, and security of cloud and endpoint environments.

· Own and monitor backup, disaster recovery, and business continuity processes.

· Maintain operational standards and documentation across all IT infrastructure components.

· AWS knowledge is desired but not essential.

· Coordinate infrastructure upgrades, patching, and capacity planning.

Third-Party & Vendor Management

· Manage the relationship, performance, and contracts of technical service partners and SaaS vendors.

· Oversee the technical engagement of third-party Assessors involved in exam content development and systems access.

· Ensure supplier services meet SLAs and enable efficient delivery of Products and corporate systems.

Exam Platform Support & Development

• Act as the operational lead for exam platform infrastructure, working closely with internal stakeholders, third-party suppliers, and external Assessors.
• Investigate and troubleshoot issues related to exam delivery, candidate access, rig performance, and platform availability, escalating to vendors where appropriate.
• Collaborate with the Certification team to support the technical development of new practical exam content.
• Support the maintenance of the source control repository (e.g. Code Commit) used for exam builds and configurations.
• Oversee the deployment of exam environments to testing and production, ensuring stability and integrity of virtual machine configurations and networking.
• Update, maintain, and verify the correct functioning of candidate virtual machines
• Support content versioning, secure rig deployment, and lifecycle management of exam assets in collaboration with Assessors.

Profile

A successful Senior Systems Administrator should have:

• A strong technical background in IT systems administration and infrastructure management.
• Experience with server installations, upgrades, and configurations.
• Proficiency in implementing and managing data backup and recovery solutions.
• Knowledge of IT security protocols and compliance standards.
• Excellent problem-solving skills and a proactive approach to resolving technical issues.
• The ability to collaborate effectively with both internal teams and external vendors.

Job Offer

• Competitive salary ranging from £60000 to £65000 per annum.
• Hybrid Working office based in Birmingham
• Opportunity to work in the not-for-profit sector, contributing to meaningful projects.
• Comprehensive benefits package to support your well-being.
• A permanent role with opportunities for professional growth and development.

If you are an experienced Senior Systems Administrator looking for a fulfilling role in the not-for-profit sector, we encourage you to apply today.