Technical support Support Specialist

The Technical Support Specialist will assist in maintaining and resolving technical issues within the Engineering & Manufacturing department of a Automotive retail-focused organisation. This role is based in London and offers the opportunity to provide hands-on support and technical expertise to ensure seamless operations.

Client Details

This retail organisation operates within the Engineering & Manufacturing sector, providing a structured and professional environment. As a small-sized company, they focus on delivering tailored solutions and exceptional service to their clients.

Description

• Provide technical support to internal teams, ensuring timely resolution of technical issues.
• Diagnose and troubleshoot hardware, software, and network-related problems.
• Assist in the setup, configuration, and maintenance of technical systems and equipment.
• Collaborate with the Engineering & Manufacturing department to implement technical solutions.
• Document technical processes, solutions, and issues for future reference.
• Ensure compliance with company standards and technical best practices.
• Maintain effective communication with stakeholders regarding technical updates and progress.
• Provide training and guidance to team members on technical tools and systems.

Profile

A successful Technical Support Specialist should have:

• A background in technical support, IT, or a related field.
• Experience in diagnosing and resolving technical issues within a professional setting.
• Knowledge of hardware, software, and network troubleshooting.
• An ability to work collaboratively with Engineering & Manufacturing teams.
• Strong organisational and documentation skills.
• A proactive approach to problem-solving and attention to detail.

Job Offer

• Competitive salary ranging from £30,000 to £35,000 per annum.
• Permanent position based in London.
• Opportunity to work in a structured and professional retail organisation.
• Challenging and rewarding role within the Engineering & Manufacturing department.

If you are ready to take the next step in your career as a Technical Support Specialist, apply now to join this London-based team.