Senior TMS Implementation Consultant

Job Description

Senior TMS Implementation ConsultantWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.We're looking for a Transport Management System (TMS) specialist to join Microlise and help customers transform their transport operations through the successful delivery of Transport Management System solutions. This isn't a traditional project management role. We're seeking someone who understands transport operations, can confidently configure and optimise TMS solutions, and enjoys working directly with customers to solve real-world logistics challenges.Whether you've worked with Microlise or another Transport Management System, your practical TMS expertise, operational understanding and customer-focused approach are what matter most. You'll have the opportunity to work with some of the UK's leading transport and logistics operators, helping them improve efficiency, reduce costs and optimise their operations through innovative technology.If you're passionate about transport technology, enjoy solving complex operational challenges and want to be recognised for your TMS expertise, we'd love to hear from you.What You'll Be Doing As a trusted TMS expert, you'll work closely with customers throughout the implementation lifecycle, ensuring solutions are configured effectively and deliver measurable operational improvements. You'll:Lead the implementation, configuration and optimisation of Transport Management System solutionsRun customer workshops to understand transport operations, planning processes and business requirementsConfigure TMS solutions to support route planning, fleet utilisation, driver management, compliance and operational efficiencySupport customers through User Acceptance Testing (UAT), validating workflows and ensuring operational readinessTroubleshoot planning, execution and configuration issues, identifying practical solutions and workaroundsDeliver customer training on planning, dispatch, execution monitoring, exception management and reporting functionalitySupport go-live activities and provide post-implementation optimisation recommendationsWork closely with customers to help them maximise the value of their TMS investmentTest and validate TMS functionality, integrations and operational processes before deploymentCollaborate with Product, Development and Support teams to resolve issues and drive continuous improvementManage delivery activities, risks and issues to ensure successful customer outcomesWhat We're Looking For Proven hands-on experience with a Transport Management System (TMS)Experience configuring, implementing or optimising TMS solutionsStrong understanding of transport, fleet and logistics operationsExperience supporting customers through implementations, UAT, go-live and post-implementation optimisationAbility to translate operational requirements into effective system solutionsExperience working with integrated business systems such as ERP, WMS, telematics or mobile applicationsStrong problem-solving and troubleshooting skillsExcellent customer-facing communication and stakeholder management skillsIdeal Backgrounds This role could suit someone currently working as a:TMS ConsultantTransport Systems ConsultantTMS AnalystLogistics Systems ConsultantTransport Systems ManagerTransport Planning Systems LeadImplementation Consultant (TMS)Logistics Technology ConsultantTransport Manager with significant TMS configuration experienceWhy Join Microlise? Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.Full support and training to ensure you are well equipped to succeed in your rolePrivate medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of serviceLife Assurance, 4 times your annual salaryFree Costco membership, 20% off EE mobile and line rental, and other discounts with Reward GatewayInvested in employee health and well-being with over 20 mental health first aiders in the businessEmployee Assistance ProgrammesGreat staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentivesExecutive Box at Motorpoint Arena NottinghamGreat Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our successBest Workplace in the UK for Development, Technology, Wellbeing and WomenRecruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in!Please note: in line with our organisational structure, the successful candidates job title will be Senior Technical Project Manager - TMS.TPBN1_UKTJ