Team Leader to Community Field Service Engineers

Job description

Job responsibilities

Key Responsibilities

• To lead the technical team and assist with planning and allocating work to ensure agreed performance targets are met.
• Working in a small team, jointly responsible for the repair and maintenance of a wide range of medical equipment on both Trust premises and external healthcare providers premises.
• The post holder will be required to work independently at times and be responsible for their own record keeping required to fulfil the duties and responsibilities of the post.
• To become familiar with the departments relevant statutory requirements, the clinical governance, risk management and quality audit policies and procedures of the Trust and the system(s) of accreditation in use.
• Attend breakdown calls and undertake routine preventative maintenance/calibration work as directed to meet clinical needs.
• Regularly carry out acceptance testing of new medical equipment.
• As part of the Departments commitment to meeting the needs and requirements of our service users you will be required to undertake travel to client sites in order to maintain equipment as part of service level agreements.
• Undertake fault finding and apply suitable fault-finding techniques to diagnose problems. In the event of complex faults outside the remit of the post holder, seek assistance in order to rectify faults.
• To update and maintain accurately the medical equipment database.
• To comply with the requirements of ISO:9001 and ensure the Q-Pulse quality management system and all procedures and protocols are adhered to.
• Liaise with external companies to obtain information where required to effectively maintain equipment.
• To identify areas and particular projects where there is the potential for improvement of quality to the benefit of the service provided by Medical Physics.
• To provide cover when requested by the Head of Medical Devices or the Service Manager in other areas of Medical Physics services commensurate with the grade, qualifications, experience, and training.
• To participate in the in-house and external training courses as identified by the post holder or team leader. The decision on which courses to attend will be taken on the basis of service needs.
• Liaise with companies during trials and implementation of new equipment obtaining appropriate documentation to ensure patient safety is always maintained.
• To drive a range of Trust vehicles in a safe and responsible manner adhering to all traffic and other legal regulations.
• To undertake any other reasonable duties consistent with the grade as indicated by the services managers.

Person Specification

Knowledge and Awareness

• Able to work without supervision and provide low level supervision to junior members of staff.
• Able to exercise own initiative when dealing with issues within own area of competence.
• Knowledge and experience using complex electronic test equipment.
• A reasonable knowledge of health and safety principles applicable in a healthcare environment.
• Understanding of hazards posed by, and precautions needed with:
• Electricity
• Medium currents
• Workshop hazards
• Fumes and Solvents
• Tools and elevated temperatures
• Cleaning agents and other hazardous materials (COSHH)
• Must understand the nature of patient confidentiality.

• Working knowledge of relevant legislation, national standards, professional and other guidelines (eg. ISO606001, ISO9001:2000, CQC & NHSLA standards, MHRA guidance, H&S, COSHH)

Experience

• Working knowledge of maintenance of a wide range of electro-mechanical equipment.
• Good knowledge of workshop practices and safety.

• Experience of maintaining medical equipment.
• Previous experience of working in an acute NHS Trust.
• Field based maintenance experience.

Other

• Willingness to work flexibly.
• Friendly and approachable.
• Ability to drive vehicle up to 3.5 tonne (C1 license)
• Meet the terms and conditions of insurance cover requirements.
• Ability to satisfy occupational health screening due to physically demanding nature of the role.

• Clean driving licence

Skills and Abilities

• Excellent interpersonal, communication and motivational skills.
• Able to communicate clearly and precisely both verbally and in writing with all levels of staff inside and outside the service.
• Computer literate and able to use mouse and keyboard.
• Able to use Microsoft Windows based applications
• Able to communicate with other professional staff.
• Able to work as part of a team.

• Experience using a medical equipment management database and understanding of the importance of keeping accurate records.

Personal Attributes

• Able to work well within a small team.
• Able to work without supervision.
• Enthusiasm for work and to undertake appropriate training as required to facilitate service developments.

Qualifications

• ONC/Level 4 science or engineering based subject
• Or equivalent relevant competencies and working experience.

• Degree level qualification or equivalent experience.
• Up to date Safety Testing Certificate.
• Up to date PAT testing certificate.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG

https://www.midyorks.nhs.uk/