Digital Operations & Supplier Assurance Support Officer

Job summary

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The Digital Operations & Supplier Assurance Support Officer will lead in the provision of office administration and support services available for the MPFT Digital functions including senior managers and project managers.

Under the instruction of the Digital Operations & Supplier Assurance Lead, the post holder will lead on day-to-day administration duties for the digital services, including providing support for procurement, internal HR processes, supporting the Head of MPFT Digital Operations & Supplier Assurance, MPFT Senior Management Team & providing meeting administration to support the functions of the MPFT Digital.

The post holder will be expected to work as part of a team, not only with the MPFT Digital team but also with other administrators within the Trust to provide a 'seamless administrative service'.

The post holder will be expected to be proficient in keeping good records of required supplier assurance service review meeting schedules and actions, digital governance meetings support and communications.

Main duties of the job

Operational Support: Deputise for the Digital Operations & Supplier Assurance Lead, support Digital management activities, and help identify opportunities to improve processes and automate repetitive tasks.

Supplier Assurance & Governance: Coordinate supplier assurance activities, service reviews, action tracking, and governance meetings, ensuring actions are monitored and completed.

Executive & Administrative Support: Manage senior management diaries, respond to enquiries, coordinate meetings, prepare agendas and minutes, maintain action logs, and provide general administrative support to the Digital team.

Procurement & Financial Administration: Oversee ordering and receipting of goods and services through eProc, maintain procurement records, process equipment orders, manage supplier communications, and support compliance with financial procedures.

Human Resources Administration: Monitor mandatory training and appraisal compliance, support workforce communications, assist with starters and leavers processes, manage leave and sickness records, and provide support for eRostering activities.

Systems & Records Management: Maintain accurate records across a range of systems including CRM, ESR, eRostering, eProcurement, Safeguard, and Microsoft 365 applications.

Stakeholder Communication: Act as a key point of contact for staff, suppliers, and external partners, communicating effectively and professionally with stakeholders at all levels.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.