Expenses & EASY System Team Leader
Job summary
The Expenses & EASY System Team Leader is responsible for leading the delivery, administration and continuous development of the Trust's EASY system and expenses services. The post holder will manage a team providing system administration, user access management, compliance monitoring, reporting and customer support, ensuring a high-quality, efficient and responsive service is delivered across the organisation.
The role will act as the lead administrator for the EASY platform, overseeing the maintenance and development of electronic forms, workflows and system functionality.
The post holder will ensure compliance with Trust policies, financial controls, audit requirements, Information Governance standards and statutory regulations. They will lead on data quality, system security, reporting and service improvement initiatives, using management information to identify trends, resolve issues and support informed decision-making.
A key element of the role is providing specialist advice and guidance, promoting best practice, improving customer experience and ensuring effective utilisation of the Trust's electronic systems to support organisational objectives.
This role offers a hybrid working arrangement, combining home working with office-based working. Successful applicants will be expected to attend the office as required for training, team meetings, service delivery requirements and to support collaborative working within the team.
Main duties of the job
- Lead, motivate and develop the Expenses & EASY System Team, ensuring a high-quality, customer-focused service is delivered and performance targets are achieved.
- Act as the lead administrator for the EASY platform, managing user access, system security, electronic forms, workflows, upgrades, testing and system developments.
- Oversee the administration and audit of expenses processes, ensuring compliance with Trust policies, financial controls, audit requirements and statutory regulations.
- Produce and analyse management information, performance metrics and compliance reports to support operational management and service improvement.
- Work collaboratively with managers, employees, Payroll, Finance, HR, Digital Services and external suppliers to resolve issues, implement improvements and enhance system functionality.
- Lead on data quality, process reviews and continuous improvement initiatives, identifying opportunities to streamline processes through automation and digital solutions.
- Provide specialist advice, guidance and training to system users, promoting best practice and ensuring effective utilisation of the EASY system across the organisation.
- Ensure accurate documentation, procedures and audit records are maintained, supporting internal and external audits and compliance reviews.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may close this vacancy early if we receive a high volume of applications
Please note: If you use Artificial Intelligence (AI) as part of your application, we encourage you to review the Trust's guidance on the use of AI within the recruitment process. Further information can be found on Join Us :: Midlands Partnership University NHS Foundation Trust or www.mpft.nhs.uk/joinus
Job description
Job responsibilities
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification.
Person Specification
Qualifications
- Educated to Diploma level in administration or significant relevant experience.
- Evidence of continuing professional development.
- Advanced IT or systems administration training.
- Professional qualification in administration, finance, payroll or information systems.
- EASY system and ESR training.
Experience
- Experience of administering electronic systems
- Experience of supervising or leading staff
- Experience of delivering customer-focused services
- Experience of producing reports and analysing data
- Experience of developing processes and procedures.
- Experience of working within procedures and compliance frameworks.
- Experience of expenses administration.
- Experience of auditing transactions or claims.
- Experience of forms administration.
- NHS experience.
- Experience of payroll, HR or finance systems.
Skills
- Strong IT and systems administration skills.
- Excellent organisational skills.
- Ability to prioritise workloads effectively.
- Good attention to detail and accuracy.
- Ability to work independently and as part of a team.
Knowledge
- Knowledge of NHS Agenda for Change terms and conditions
- Understanding of payroll and HR processes
- Knowledge of NHS travel and expenses processes.
- Knowledge of data quality principles.
- Experience of producing performance reports.
- Understanding of Information Governance and Data Protection requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Trust HQ - Mellor House
Corpoartion Street
Stafford
ST16 3SR
United Kingdom
Employer's website
https://www.mpft.nhs.uk