Team Administrator – North Rehab Team

Job summary

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Team Administrator - North Rehab Team Band 2 Bradwell Hospital / Burslem Health Centre 12 month Fixed Term Contract - 30hrs

Do you want to make a real difference? Are you an organised and enthusiastic administrator who takes pride in delivering a high-quality service? Do you want to join a supportive, forward-thinking community team committed to providing excellent patient care?

We are looking for a motivated Team Administrator to join our North Community Rehabilitation Team at Midlands Partnership NHS Foundation Trust (MPFT). You will support a busy multidisciplinary team delivering community-based rehabilitation services, based at Bradwell / Burselm Health Centre.

Main duties of the job

You will provide efficient, reliable administrative support to the clinical team, ensuring the smooth day-to-day running of the service.

Key responsibilities include:o Managing telephone calls, messages and general enquiries in a professional mannero Registering referrals and maintaining accurate patient records on clinical systemso Booking, cancelling and amending appointments in line with service procedureso Producing routine correspondence using standard templateso Supporting meeting arrangements and general office administrationo Maintaining confidentiality and accurate data entry at all times

This role offers the opportunity to contribute to a vital service, ensuring patients receive timely and well-coordinated care.

Why Join Us? You will be part of a friendly, supportive and experienced multidisciplinary team including clinicians, therapy assistants and administrative colleagues.

We offer: Opportunities to develop your skills within the NHSA supportive team environment with guidance from experienced colleaguesFlexible and inclusive ways of workingA positive workplace culture built on respect and teamwork

What We're Looking For You will have:A good standard of general education and basic IT skillsExperience in an administrative or customer service roleExcellent communication skills, both verbal and writtenGood organisational skills and attention to detailThe ability to work both independently and as part of a teamA professional, reliable and flexible approach to work

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job description

Job responsibilities

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

  • Midlands Partnership University NHS Foundation Trust
  • North Staffordshire Combined Healthcare NHS Trust
  • University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
  • Staffordshire and Stoke-on-Trent Integrated Care Board.

Full Job Description & Person Specification attached.

Interested? Lets talk. For an informal discussion about this opportunity, please contact:Sophie.Snape@mpft.nhs.uk

Ready to take the next step? If you are a proactive and approachable administrator who enjoys working in a busy team and making a difference to patient care, we would love to hear from you.

Apply today and help us support our community.

Person Specification

Qualifications & Training

Essential
  • Good standard of general education
  • Basic IT skills or equivalent knowledge
Desirable
  • ECDL/CLAIT or equivalent
  • NVQ Level 2 in Business Administration or equivalent

Experience

Essential
  • Experience working in an administrative or customer service role
  • Experience dealing with the public (face to face or telephone)
Desirable
  • Experience working in a healthcare or NHS setting
  • Experience using electronic systems (e.g. RIO)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Bradwell/Burslem Health Centre

21 Talke Road, Bradwell

Newcastle

ST5 7NJ

United Kingdom

Employer's website

https://www.mpft.nhs.uk

Job Details

Company
Midlands Partnership NHS Foundation Trust
Location
Newcastle, ST5 7NJ, United Kingdom
Salary
£25272.00
Posted