Chief Information Officer

Migrant Help have an exciting opportunity to recruit a Chief Information Officer  to join our team!

About us: 

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential.

The Chief Information Officer role:

Part of the Technology, Innovation and Insight directorate, the Chief Information Officer is a transformative and strategic role at Migrant Help. You will develop, direct and drive the strategy within our Technology, Innovation and Insight function, overseeing our technology systems and support, providing transformative project delivery support and steering the generation of impactful analytics. Working in partnership with senior leaders, the CIO is dedicated to aligning technology, information and insight with our purpose, meeting the requirements of growth and innovation, while making systems and information work for the people they have been developed to support. This is a strategic position that will influence every part of our operations, culture and long-term success.

If you have demonstrable leadership experience with first-rate advisory and influencing skills, and are looking for an exciting role that makes a difference, we’d love to hear from you!

Key responsibilities of our Chief Information Officer:

Strategic Leadership

• Lead our multi-year technology strategy that aligns our technology with our purpose and organisational strategy.
• Provide leadership for organisation-wide transformation, innovation and improvement efforts, through the work of the Technology, Innovation and Insight function.

Technology Delivery, Resilience & Change Execution

• Oversee the development, integration and management of technology platforms, systems and initiatives.
• Implement robust delivery governance through our Project Management Office to promote effective prioritisation, efficiency and timely delivery.

Data, Analytics & Information Management

• Advance the organisation’s data and analytics strategy, focusing on data governance, data management, data quality, and analytical capabilities.
• Identify new opportunities to enhance and develop products and services using data.

Leadership & People Management

• Lead and nurture an expert and diverse Technology, Innovation & Insight function, who are values-led and people focussed, to provide advice, guidance and support on technology, innovation and insight matters, with channels for seeking external advice, where appropriate.
• Foster a collaborative, high-performance culture of accountability, innovation, and continuous improvement.

Engagement

• Managing excellent relationships with stakeholders, including our clients, staff, commissioners, regulators, subcontractors, partners, suppliers and our communities.
• Maintaining and enhancing the reputation of Migrant Help and Clear Voice by representing the organisation internally and externally.

The experience and skills you need

• Proven success in delivery of large-scale technology transformations across a variety of systems, platforms, applications and/or infrastructures.
• Ability to develop and articulate a strategic vision and translate it into actionable projects.
• Proven experience in providing high quality service to internal and external stakeholders to achieve objectives successfully.
• Strategic thinker capable of balancing long-term transformation with immediate operational needs.
• Excellent people leadership, coaching and team-building skills, able to help drive best performance across individuals and teams and foster a culture of collaboration and high performance.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: 

This post is subject to a Disclosure and Barring Service (DBS) check 

 This post is subject to Security Clearance (SC) therefore applicants must:

• Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
• Be able to provide continuous UK address history for the previous 5 years
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

Closing Date: 1st March 2026

If you are interested in becoming our new Chief Information Officer, please click 'APPLY' today. We look forward to hearing from you!

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

Please note this vacancy may close early depending on applications received

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.